June 1, 2015
Duquesne Light has petitioned the Pennsylvania PUC for a waiver of several requirements related to retail electric supplier billing, including introduction of the joint supplier-utility bill, due to ongoing implementation of its new backoffice and customer billing system
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May 29, 2015
New York PSC Staff will hold a collaborative on Thursday, June 25, 2015 to continue discussions on the following issues concerning the provision of services by energy services companies: define the standards to be used to determine value added products and services that must be provided to…
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May 12, 2015
Those who had eagerly anticipated a May 11 filing of an Ohio retail market report will have to wait potentially another week, as a modest extension has been granted for the filing of the report.
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May 1, 2015
N.Y. Sets Further Collaborative On ESCO Service to Low-Income Assistance Customers, Faster Gas Switching
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April 10, 2015
The Maryland PSC scheduled for June 16 and June 17 a rulemaking session on accelerated switching and outstanding proposed changes in the electric and natural gas consumer protection rules
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April 7, 2015
Complaints about electricity shopping have fallen by 90% versus the winter of 2013-14, the FirstEnergy Pennsylvania utilities told the PUC.
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April 2, 2015
The New York PSC has scheduled for April 17 a collaborative to continue discussions on the following issues concerning the provision of services by ESCOs:
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March 23, 2015
The Pennsylvania PUC has set a deadline for electric distribution companies to offer switch-at-connect functionality (known in Pennsylvania as instant connect), and seamless moves.
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March 9, 2015
The Maryland PSC has directed its Office of External Relations to develop a proposal for accelerated switching.
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March 4, 2015
Duquesne Light on February 27 filed an update regarding implementation of its Phase I accelerated switching mechanism.
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February 25, 2015
Staff of the Public Utilities Commission of Ohio have asked that the Commission extend until May 11, 2015, the deadline for a report on certain potential retail market enhancements.
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February 12, 2015
New York Sets Additional Collaborative Meeting on Accelerated Gas Switching
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February 11, 2015
The Pennsylvania PUC's accelerated switching timeline, which allows a switch to be completed within three business days, does not provide customers with sufficient customer protection against variable rates, Pennsylvania State Representative Robert Godshall, Chair of the Consumer Affairs committee…
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February 9, 2015
Duquesne Light will be permitted to return customers contacting the utility to default service on an accelerated basis even as the accelerated switching process for retail suppliers is delayed.
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January 30, 2015
The Pennsylvania PUC denied Duquesne Light's request for an extended waiver to implement accelerated customer switching, as Chairman Robert Powelson and Commissioner Pamela Witmer slammed the utility for being "consistently wrong" in estimating when it would be able to offer a solution permitting…
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January 26, 2015
Filed comments by the Maryland PSC Staff concerning changes to the electric and natural gas customer protection rules (RM54) suggest that Staff is no longer seeking to require suppliers to obtain new customer consent for any rate change (maybe), but also suggest that Staff proposes to cease allowing…
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January 23, 2015
Duquesne Light on January 12 provided the Pennsylvania PUC with an update on its progress in implementing an interim form of three-day accelerated switching, stating that it plans for the Phase I interim solution to be implemented in the latter part of February 2015.
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January 22, 2015
A final Connecticut PURA decision on new requirements for customer bills prohibits retail suppliers from offering to residential customers rates which vary by day or week.
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January 12, 2015
The New York PSC has scheduled for January 26 a collaborative to consider proposals to shorten the enrollment for gas suppliers and to effectuate off-cycle switching. Case 98-M-1343
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January 7, 2015
A draft Connecticut PURA decision would prohibit residential electric products whose rates change on a daily or weekly basis.
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December 19, 2014
The Pennsylvania PUC has issued a final order establishing the scope of its review of improvement to the retail natural gas market, and has accelerated its consideration of standard offer customer referral programs for natural gas.
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December 17, 2014
Duquesne Light has informed the Pennsylvania PUC that it was not able to meet the original December 15, 2014 deadline to implement an interim form of three-day accelerated switching, and has again asked for a waiver until January 16, 2015 to implement the interim solution.
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December 16, 2014
The New York PSC has accepted Staff's modified accelerated switching proposal, which jettisoned an earlier proposal for the use of off-cycle switches, and instead retains the on-cycle meter read for switches.
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December 5, 2014
The Pennsylvania PUC has approved PECO's compliance plan to implement accelerated switching, under which electric customers are to be switched to their chosen EGS within three business days, which includes issuing a new bill to the customer when the customer switches in the middle of a billing cycle…
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October 27, 2014
The FirstEnergy Pennsylvania electric distribution companies have sought a temporary waiver of the accelerated switching requirements which require multiple off-cycle switches to be completed within three business days the same billing cycle
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