August 16, 2016
Retail Suppliers, Public Advocate Reach Consensus on Overhaul to Retail Market Rules
Includes Advance Notice of Variable Rate Change
HomeNews By TopicAccelerated Switching
Accelerated Switching
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
July 29, 2016
Duquesne Light Launches Instant Connects and Seamless Moves To Increase Convenience for Shopping Customers
Duquesne Light announced that it has implemented instant connects (day one shopping) and seamless moves.
July 28, 2016
RESA Opposes "Unprecedented Recommendation" That Threatens to Shut Down Telemarketing of Retail Energy Sales in Pennsylvania
Says Initial Decision Ignores Statute, PUC Regulations; Would Harm Customers
The Retail Energy Supply Association filed exceptions to an initial decision in a complaint case against Blue Pilot Energy which is before the Pennsylvania PUC, as RESA opposed an initial decision's finding that failing to obtain a customer signature on a written contract after a cold call telesale…
July 22, 2016
Pa. PUC Grants Waiver Related To Switching Confirmation Letter In Light Of Implementation of Instant Connects (Day One Shopping), But Does Not Require EDCs To Change Timing
The Pennsylvania PUC issued a final order adopting a waiver to allow for a change in when the EDC switch confirmation letter is sent in situations of an instant connect (day one shopping), but will not require all EDCs to adopt such a change.
June 10, 2016
Broker Seeks Declaratory Order From Regulator Regarding "Concierge"/Buyer's Club Service (Auto-Switching Of Customers To Best Plans Over Time)
Broker Utiliz LLC has petitioned the Connecticut PURA for a declaratory ruling to determine if Utiliz LLC's business is subject to the regulations, rules, and licensing of an electricity broker (which are not licensed in Connecticut) or an electricity aggregator (which are subject to PURA licensure)…
May 20, 2016
PUC Seeks Comment on Waiver Related To Switching Confirmation Letter In Light Of Implementation of Instant Connects (Day One Shopping); Approves UGI Implementation Plan
The Pennsylvania PUC issued a tentative order proposing to change when the EDC confirmation letter is sent in situations of an instant connect (day one shopping).
March 10, 2016
Maryland PSC Grants Retail Suppliers Extension for Compliance With New Customer Protection Rules; Denies Extended Waiver For Certain Rules
The Maryland PSC granted retail suppliers and utilities certain waivers extending the deadline for compliance with recently adopted revisions to electric and natural gas customer protection rules (RM54)
March 2, 2016
Maryland Workgroup Files Report on Retail Supplier Access To Smart Meter Data
A Maryland working group has filed a report on retail electric supplier access to data from smart meters
January 12, 2016
Utility Updates PSC on Ability To Implement Accelerated Switches, Would Need Temporary Waiver
Potomac Edison informed the Maryland PSC that if the PSC adopts an accelerated 3-business day period for EDCs to execute switches, it will request a temporary waiver of the requirement until the end of 2016
January 4, 2016
Stakeholders Reach Consensus on Some D.C. Retail Energy Rules; Suppliers Maintain That Double Verification of Sales Remains a "Market Killer"
Stakeholders have reached consensus on certain proposed retail electric and natural gas marketing rules in the District of Columbia, but unsurprisingly parties did not reach consensus on a proposal from the PSC that retail energy sales be subject to two separate forms of verification, a proposal…
December 24, 2015
New York Approves Modest Acceleration in Switching Timeline
The New York PSC adopted the recommendation of a collaborative that the existing on-cycle natural gas switching timeline of 15 calendar days shall be modified to 10 business days.
December 9, 2015
Texas ALJ Would Grant Retail Provider A Good Cause Exception To TPV Requirement For Certain Door-to-Door Sales
A proposal for decision from a Texas ALJ would grant Accent Energy Texas, LP d/b/a IGS Energy a good cause exception to the recorded telephonic verification requirements otherwise required for door-to-door sales under 16 TAC § 25.474(f)(3) for IGS Energy's specific iPad-based in-home sales and…
November 10, 2015
Ohio Utilities Seek Comment Period on Staff Recommendations for Retail Supplier Warm Transfer Process
The four Ohio investor-owned electric distribution companies jointly asked the Public Utility Commission of Ohio to set a comment period for a Staff report on retail electric market improvements which recommended that EDCs implement a Warm Transfer process, which is the ability of the EDU to…
October 6, 2015
PUC Adopts Extension Of Waiver Allowing Shortened Five-Day Waiting Period For Switches
A tentative order previously issued by the Pennsylvania PUC concerning accelerated switching in the natural gas market has become final by operation of law.
October 5, 2015
Maryland Advances Revisions to Supplier Marketing Rules; Rate Changes Must Be "Made Available" To Customers in Advance, "Direct" Notice Required for Fixed to Variable Conversion
The Maryland Public Service Commission announced that it has moved forward to publish in the Maryland Register, for notice and comment, "proposed regulations that will improve Maryland’s electric and gas retail choice supplier market for the benefit of Maryland customers."
September 18, 2015
PUC Proposes Extension Of Waiver Allowing Shortened Five-Day Waiting Period For Switches
The Pennsylvania PUC issued a tentative order which would extend through October 25, 2018 the shortened five-day waiting period between the time a natural gas customer is informed by the utility of a request submitted by a supplier to switch the customer's account, and the first date on which such…
September 16, 2015
PSC Adopts Switching, Billing Changes Impacting Retail Suppliers
The Florida Public Service Commission approved tariff changes at Peoples Gas System that include changes to when switches to alternative gas suppliers are effective.
September 4, 2015
PUC Approves Seamless Move, Instant Connect Implementation Plan At Duquesne Light
The Pennsylvania PUC approved Duquesne Light's plan to implement seamless moves and instant connects by July 1, 2016
September 2, 2015
Citing Complaints From Customers Switching Retail Electric Suppliers, Connecticut To Review Net Metering Banking Rules
The Connecticut PURA has assigned Docket 15-09-03 for an investigation into net metering kWh banking, particularly when a customer switches their retail electric supplier
August 11, 2015
Duquesne Light Seeks To Delay Offering of Time of Use Billing Functionality, Would Accelerate Smart Meter Deployment
Duquesne Light sought Pennsylvania PUC approval for a delay in implementation of certain features of its smart meter deployment plan, specifically the ability to offer Time of Use and real-time pricing billing
July 27, 2015
N.Y. Collaborative Recommends Modest Acceleration in Switching Timeline
A New York collaborative has recommended to the PSC that the existing on-cycle natural gas switching timeline of 15 calendar days be modified to 10 business days.
July 17, 2015
Ohio Staff Make Recommendations on Retail Market Improvements (Instant Connect, Seamless Move, Warm Transfer)
The Public Utilities Commission of Ohio should institute a warm transfer process, but should not move forward with instant connect, seamless moves, or contract portability, PUCO Staff recommended in a retail market improvement report.
July 14, 2015
PUC Grants Utilities Delay in Implementing Phase II of Accelerated Switching
The Pennsylvania PUC has granted the FirstEnergy utilities a temporary waiver of the accelerated switching provisions, until August 31, 2015, which require that customers be permitted to complete multiple off-cycle switches within three-business days.
July 7, 2015
N.Y. Sets Collaborative Meeting on ESCO Service To Low-Income Customers (Accelerated Switching May Also Be Discussed)
New York PSC Staff will convene a further collaborative on July 23 to continue discussions on the following issues concerning the provision of services by ESCOs: defining the standards to be used to determine value added products and services that must be provided to Assistance Program Participants…
June 19, 2015
Retail Market Improvement Report Further Delayed
The Public Utilities Commission of Ohio has further delayed the deadline for the filing of a Staff report on certain potential retail market enhancements, with the report now due on August 3