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April 3, 2015
The Connecticut PURA has directed Liberty Power Holdings, LLC to answer several questions regarding, including its legal justification for, Liberty Power's potential imposition of a pass-through charge on certain Connecticut customers.
April 2, 2015
The Massachusetts DPU has directed the state's four electric utilities to file information regarding their application of the basic service cost recalculation, including the total amount charged over the past year.
March 30, 2015
CenterPoint Energy Houston Electric, LLC has requested that a Texas ALJ rule on whether the scope of complaint brought by a customer against the TDU and Ambit Energy regarding demand charges should extend to all of the demand charges billed by the CenterPoint TDU passed-through to the customer…
March 30, 2015
Spark Energy expects to see its customer count decline during the first quarter of 2015 due to churn in the Southern California natural gas market -- part of a "hard lesson" the company learned regarding the market, but the company expects to return to net customer growth by the second quarter of…
March 27, 2015
The Maine Public Utilities Commission formally announced that certain former customers of People’s Power and Gas, LLC will receive a credit on their electric bills beginning March 30 for an unauthorized service fee the company assessed in November and December of 2013.
March 25, 2015
Victoria County has newly filed a formal complaint with the Public Utility Commission of Texas seeking a refund of certain charges levied by its then-retail electric provider, which were originally billed from September 2005 through February 2007 (Docket 44562).
March 24, 2015
Texas Public Utility Commissioner Brandy Marty Marquez has requested that the Commission open a project to investigate factors which have led to several recent complaints about high bills in the Sharyland Utilities, LP service area, which transitioned to retail choice a year ago.
March 23, 2015
Having recently re-opened a decision concerning new electric billing regulations, the Connecticut PURA has now sought specific stakeholder comment on several issues.
March 18, 2015
The Massachusetts electric utilities have filed new proposed purchase of receivables discount rates (standard complete billing percentages) to be effective May 1, 2015.
March 17, 2015
The Connecticut PURA has issued a draft decision which would re-open a proceeding implementing recent statutory changes in the design and content of residential electric bills to address issues which have arisen in implementation of PURA's January decision
February 27, 2015
New York has directed Staff to investigate and report on supplier consolidated billing (called Consolidated ESCO Billing or CEB in New York), as part of its Reforming the Energy Vision order.
February 26, 2015
The Public Utilities Commission of Ohio approved Duke Energy Ohio's proposed bill changes to comply with the requirement to include retail supplier logos on utility consolidated bills.
February 26, 2015
The total volume of electric complaints filed by consumers with the Public Utility Commission of Texas (PUCT) in calendar year 2014 increased by approximately 5% from last year's record low volume, Regulatory Compliance Services reported
February 18, 2015
Staff of the New York PSC does not agree with PSEG Long Island's proposal to institute a "collaborative" on electric retail choice at the Long Island Power Authority, stating that the issue be more "formally and comprehensively" addressed under a PSC review.
February 16, 2015
Sharyland Utilities, L.P. has filed a request at the Public Utility Commission of Texas to issue rebates, to retail electric providers, related to its performance versus reliability metrics, as required in the order approving Sharyland's acquisition of the Cap Rock service areas.
January 30, 2015
The Maine PUC has ordered that the financial security posted by People's Power and Gas LLC be used to refund customers for an improper monthly fee charged by PP&G, since PP&G, having declared bankruptcy, is in no position to refund the charge.
January 23, 2015
Duquesne Light on January 12 provided the Pennsylvania PUC with an update on its progress in implementing an interim form of three-day accelerated switching, stating that it plans for the Phase I interim solution to be implemented in the latter part of February 2015.
January 22, 2015
A final Connecticut PURA decision on new requirements for customer bills prohibits retail suppliers from offering to residential customers rates which vary by day or week.
January 19, 2015
A bill (SB 0170) has been filed in the New Hampshire General Court which would require that a customer's electric bill list any rate change which is applicable for the next month of service.
January 9, 2015
Connecticut has referred back to the General Assembly the question of allowing nonprofit entities to aggregate electric meters that are billable to such entity.
January 7, 2015
A draft Connecticut PURA decision would prohibit residential electric products whose rates change on a daily or weekly basis.
December 31, 2014
Pepco notified the District of Columbia PSC that it will file for Commission approval of an updated purchase of receivables discount rate, including a proxy rate for late payment revenues, in February 2015.
December 23, 2014
A Texas ALJ has declined to wholly dismiss a formal customer complaint against Ambit Energy concerning demand charges, and referred the matter for potential mediation.
December 19, 2014
FERC has granted a complaint from GDF Suez Energy Resources, NA concerning Consolidated Edison's submission of estimated data to NYISO for billing purposes which grossly overstated the consumption of a Suez customer, and has ordered resettlement of the affected November/December 2012 billing period…
December 17, 2014
Duquesne Light has informed the Pennsylvania PUC that it was not able to meet the original December 15, 2014 deadline to implement an interim form of three-day accelerated switching, and has again asked for a waiver until January 16, 2015 to implement the interim solution.
