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December 12, 2014
As part of a wide-ranging proceeding to update a host of retail electric market provisions, the Massachusetts DPU is proposing to eliminate, for residential and small C&I customers, the basic service cost recalculation applicable to customers who leave basic service for competitive supply.
December 10, 2014
The Small Customer Marketer Coalition has asked the New York PSC to resolve the "continuing inability" of KeySpan New York and KeySpan Long Island (collectively referred to as National Grid) to provide, "adequate, consistent and accurate billing services in connection with National Grid's ESCO…
December 5, 2014
The Pennsylvania PUC has approved PECO's compliance plan to implement accelerated switching, under which electric customers are to be switched to their chosen EGS within three business days, which includes issuing a new bill to the customer when the customer switches in the middle of a billing cycle…
December 3, 2014
Texas Sets New Interest Rates for REP Deposits Over-billings
November 26, 2014
Oncor has filed at the Public Utility Commission of Texas to reduce the charge for a Priority Move-In for a Self-Contained Meter, for non-AMS meters or AMS meters without remote connect/disconnection functionality (43846).
November 24, 2014
Ohio electric utilities have filed with the Public Utilities Commission of Ohio sample bills which incorporate the logo of the customer's retail electric supplier.
November 7, 2014
The Massachusetts DPU will not defer or cap National Grid's new basic service rates which took effect November 1, which include a doubling of the residential rate to 16 cents per kWh.
October 23, 2014
The Maryland PSC approved new purchase of receivables discount rates at Washington Gas Light, effective November 27, 2014
October 22, 2014
Duquesne Light has requested a temporary waiver of certain elements of the Pennsylvania PUC's accelerated switching rules due to implementation of a new billing system which will delay Duquesne Light's complete compliance with the rules.
October 7, 2014
PECO has petitioned the Pennsylvania PUC for a temporary waiver of regulations requiring a minimum number of days in a customer's billing period in order to implement accelerated electric supplier switching, as PECO proposes to implement accelerated switching by issuing a new bill whenever a…
October 2, 2014
A coalition of retail electric providers has filed an amicus brief in a customer complaint case before the Public Utility Commission of Texas, warning that an order from the State Office of Administrative Hearings, through a misreading of the anti-cramming rule, erroneously requires retail electric…
September 26, 2014
The Connecticut Public Utilities Regulatory Authority sought comments regarding the current practice employed by Connecticut electric and gas utilities to assign Gross Receipts Tax (GRT) and Sales and Use Taxes (SUT) to customer bills.
September 11, 2014
The Connecticut PURA has assigned Docket 14-09-09 for an investigation regarding utility billing of gross receipts and sales and use taxes
September 8, 2014
The Connecticut PURA has sought comments on implementing Public Act No. 14-94, which requires PURA to study, "the feasibility of allowing a nonprofit entity to aggregate electric meters that are billable to such entity. "
August 25, 2014
The Connecticut Public Utilities Regulatory Authority (PURA) has directed Public Power, LLC to respond to allegations made against the company by a broker concerning rates charged to customers.
August 18, 2014
Commonwealth Edison has filed at the Illinois Commerce Commission to lower the flat per-bill charge applicable to retail suppliers under purchase of receivables.
August 14, 2014
Nstar has filed with the Massachusetts DPU initial discount rates for its purchase of receivables program, to be effective September 28
August 12, 2014
GDF Suez Energy Resources, NA filed a complaint at FERC concerning ConEd's submission of estimated data to NYISO for billing purposes which grossly overstated the consumption of a Suez customer, and which was not corrected until after the close of the NYISO settlement deadline
August 8, 2014
Several New York utilities have sought extensions from New York PSC of the deadline for implementation of online historical bill calculators, which are to allow shopping customers to compare actual ESCO costs to shadow-billed default service costs, for both residential and small commercial customers…
August 1, 2014
The New Hampshire PUC directed Public Service Company of New Hampshire to refund to retail electric suppliers the difference between temporary charges for certain services provided by the utility, and new charges adopted by the PUC yesterday.
July 31, 2014
The New York PSC has delayed when it expects to issue a decision on policy questions under Track 1 of its Reforming the Energy Vision proceeding.
July 28, 2014
The Maryland PSC has deferred adopting on a permanent basis an acceleration in the customer switching timeline, finding that the matter should be addressed in the Commission's generic review of retail market customer protections (PC 35).
July 24, 2014
The Maine PUC has opened an investigation into a surcharge levied by People's Power and Gas, LLC on its customers
July 23, 2014
Direct Energy Business has filed a complaint at the Public Utilities Commission of Ohio against Duke Energy Ohio regarding inaccurate meter data submitted by Duke to PJM.
July 23, 2014
Consistent with recent legislation, the Connecticut PURA has opened three dockets addressing electric customer protections, standard electric contracts, and billing design.
