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June 23, 2015
Electric suppliers should not be permitted to charge customers any rate for a month that varies from the rate listed on the previous month's bill as the rate for the next month, the Connecticut Office of Consumer Counsel said in comments to PURA
June 17, 2015
New York PSC Staff will convene a collaborative meeting with interested parties on July 9, "to investigate and evaluate utility energy bills, including how to increase their informational value to customers, identify customer preferences, and promote customer engagement regarding their energy use."
June 17, 2015
The Peoples Natural Gas distribution companies in Pennsylvania have filed a series of tariff changes which are said to be aimed at improving the retail market and harmonizing processes among the companies.
June 16, 2015
A draft California PUC resolution would deny the application of San Diego Gas and Electric to provide line item billing service for non-tariffed products or services provided by non-utility providers, including utility affiliates
June 12, 2015
The Connecticut Public Utilities Regulatory Authority will begin conducting outreach events on electricity issues including electric choice, PURA staff reported at a recent supplier workgroup meeting
June 12, 2015
The Connecticut PURA has scheduled a hearing regarding Docket 14-07-19RE01, concerning changes to customer bills required by statute, to further consider the issue of presenting a supplier's rate for the next month on the customer's bill.
June 3, 2015
The Connecticut PURA has closed a review of Liberty Power Holdings, LLC's invocation of a change-in-law provisions of a small number of commercial contracts to pass-through costs of the 2014-15 ISO-NE Winter Reliability Program
June 2, 2015
United Energy Trading, LLC d/b/a Blue Spruce Energy Services has filed a federal lawsuit against Pacific Gas & Electric over the utility's billing practices, alleging, among other things, that PG&E has withheld customer payments from UET, and indicated that customers have not paid their bill, even…
June 1, 2015
Duquesne Light has petitioned the Pennsylvania PUC for a waiver of several requirements related to retail electric supplier billing, including introduction of the joint supplier-utility bill, due to ongoing implementation of its new backoffice and customer billing system
May 29, 2015
A revised draft Connecticut PURA decision would find that "incidental" residential accounts -- those meters associated with non-residential customers but assigned a residential rate class -- are not subject to new statutory billing information requirements, removing the concern that such incidental…
May 29, 2015
In a rehearing order, the Public Utilities Commission of Ohio has clarified several aspects of the purchase of receivables program that was ordered to be implemented at AEP Ohio
May 13, 2015
"The duty [of retail electric providers] to disclose the applicability of demand charges is only upon enrollment , not after that time," Staff of the Public Utility Commission of Texas said in a statement of position concerning a complaint case regarding demand charges (all emphasis in original).
May 12, 2015
The New York PSC Staff will convene a series of collaborative meetings to investigate and evaluate operational issues required for consolidated Energy Service Companies (ESCO) billing (CEB), "including how CEB can be constructed to be consistent with Commission rules and regulations including those…
May 8, 2015
The Connecticut PURA has issued a Notice of Violation to Liberty Power Holdings, LLC concerning what the NOV alleges is unlawful back-billing of customers, and would impose a civil penalty of $294,000 on the company.
May 6, 2015
CenterPoint Energy Houston Electric, LLC and Ambit Energy have jointly petitioned the Public Utility Commission of Texas to dismiss a complaint case as moot concerning the imposition of demand charges on a customer after their delivery rate class was reclassified.
May 4, 2015
Fitchburg Gas and Electric Light Company d/b/a Unitil has filed at the Massachusetts DPU to implement a purchase of receivables program with a 5% discount rate for residential customers.
April 29, 2015
A Connecticut PURA draft order appears to prohibit retail suppliers from serving residential meters associated with non-residential customers (incidental residential accounts) with any product except a fixed rate, or standard variable-monthly rate, as defined in a prior PURA order concerning…
April 24, 2015
The Pennsylvania PUC issued a tentative order to develop a "joint" natural gas distribution company–natural gas supplier bill which would require that a supplier's logo be included on a utility consolidated bill, but would not permit the recovery of the cost of a supplier's value-added service on…
April 22, 2015
Staff of the Public Utility Commission of Texas have recommended that a formal complaint filed by Victoria County against Noble Americas Energy Solutions concerning the imposition of the Gross Receipts Tax (GRT) on certain accounts during the 2005-07 period be referred to the State Office of…
April 20, 2015
The Public Utility Commission of Texas has approved Sharyland Utilities, LP's application to make certain refunds to retail electric providers for failing to meet various service quality metrics.
April 14, 2015
Rhode Island Attorney General Peter Kilmartin and Lt. Governor Daniel McKee will hold a press conference today to call for, "greater transparency and fair competition in the competitive electricity market" and the elimination of the National Grid default service bill recalculation applicable when…
April 14, 2015
The Massachusetts DPU yesterday issued an order eliminating the electric basic service bill recalculation for residential and small C&I customers, effective immediately
April 13, 2015
Columbia Gas of Ohio has filed tariffs to permit retail suppliers to utilize bill ready utility consolidated billing, in addition to the current rate ready billing.
April 13, 2015
A dozen retail electric providers have agreed to pass on to customers a reliability credit Sharyland Utilities, LP is providing the REPs for not meeting certain service quality standards.
April 9, 2015
A Texas ALJ ultimately has discretion whether to order CenterPoint Energy Houston Electric to continue service, pursuant to PURA § 17.157(b)(5), to a complainant who has filed a formal complaint against their former retail electric provider regarding certain demand charges, but who continues to…
