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December 18, 2015
FERC yesterday directed the California ISO to refund $307,500 in erroneous unavailability charges, plus interest, to Shell Energy North America (US), L.P., granting Shell a waiver of the deadline for billing disputes as contained in the tariff
December 18, 2015
The Pennsylvania PUC issued for public comment a previously filed proposed settlement between Public Power LLC and the PUC's Bureau of Investigation and Enforcement under which Public Power would pay a civil penalty of $72,500 and issue certain customer refunds to resolve the charging of an…
December 17, 2015
The Public Utilities Commission of Ohio has formally opened an investigation regarding the proper regulatory framework that should be applied to submetering and condominium associations
December 11, 2015
Staff of the Public Utility Commission of Texas have sought guidance from the Commission regarding two threshold questions concerning the obligation of retail electric providers to provide eligible low-income customers with late payment fee waivers and deposit installments in light of the existing…
December 10, 2015
North American Power is beta-testing a suite of new energy management tools and informational reports, including a report which breaks down by percentage the customer's monthly usage by category and offers a similar granular forecast for the next month's usage.
November 20, 2015
ALJs Recommend Approval of $2.4 Million Settlement With Retail Supplier
November 19, 2015
The Public Utilities Commission of Ohio intends to open an investigation to determine whether third-party agents or contractors who bill tenants for electricity, where the utility customer of record is a multi-family property owner, are operating as public utilities, as well as whether the scope of…
November 13, 2015
Staff of the Public Utility Commission of Texas have filed a proposed order to set new interest rates applicable to REP deposits and over-billings
November 6, 2015
Fitchburg Gas and Electric Light Company d/b/a Unitil will begin its electric purchase of receivables program on December 1, 2015
November 3, 2015
A group of Texas retail electric providers have questioned, in light of strawman rule amendments given the forthcoming expiration of the System Benefit Fund low-income discount, whether two other benefits extended to customers qualifying for the discount should be continued.
November 1, 2015
Texas retail electric providers have offered recommendations to change to an annual report concerning complaints to the Public Utility Commission of Texas
October 30, 2015
Delmarva Power and retail suppliers agreed during a workshop yesterday that there are no barriers to implementing purchase of receivables in Delaware, though consumer advocates expressed reservations
October 28, 2015
New Jersey Natural Gas announced that it will implement a bill credit, totaling $76 million, to residential and small commercial default service customers
October 28, 2015
Public Power LLC would pay a civil penalty of $72,500 and issue certain customer refunds under a settlement with the Pennsylvania PUC's Bureau of Investigation and Enforcement to resolve the charging of an incorrect rate to some 50 customers due to a billing error
October 13, 2015
Sharyland Utilities, LP is conducting cancels and rebills for customers who were erroneously subject to a demand ratchet due to a lack of kW data for customers and language in the tariff concerning treatment of customers without kW data.
September 16, 2015
The Florida Public Service Commission approved tariff changes at Peoples Gas System that include changes to when switches to alternative gas suppliers are effective.
September 2, 2015
Staff of the New York PSC filed an update concerning discussions of supplier consolidated billing, or consolidated ESCO billing (CEB) as known in New York, as well as efforts to make bills more useful to customers.
August 27, 2015
The Public Utilities Commission of Ohio has approved tariffs filed by Columbia Gas of Ohio to permit retail suppliers to utilize bill ready utility consolidated billing, in addition to the current rate ready billing.
August 21, 2015
The Pennsylvania PUC adopted a final order governing joint natural gas supplier-utility bills, and directed natural gas utilities to implement the new joint supplier-LDC bills within one year.
August 13, 2015
The Connecticut PURA issued a final decision which, among other things, addresses implementation of the requirement that suppliers list a residential customer's rate for the next month on bills (both utility consolidated and dual bills).
August 5, 2015
As part of its proposed Reforming the Energy Vision demonstration projects in New York, Niagara Mohawk (National Grid) has proposed to bundle distributed energy resource (DER) services and products on customers' energy bills, while offering customers a flat bill per month, for customers residing in…
August 3, 2015
The Small Customer Marketer Coalition filed a complaint at the New York PSC against KeySpan Gas East Corporation (National Grid), alleging that the "retroactive" cash out invoices issued by the utility to ESCOs in July 2015 covering the month of June 2015 are, "unlawful, arbitrary and capricious."
July 27, 2015
A Connecticut PURA draft would allow electric suppliers to offer a different rate from the rate listed on the customer's bill as the next month's supplier rate, but only where the rate is lower than the previously listed rate.
July 23, 2015
Direct Energy has begun offering the second phase of its Direct Your Energy bill enhancements, which, as previously reported, now include a break-down of monthly usage by appliance for Texas customers.
July 8, 2015
Victoria County has withdrawn a formal complaint at the Public Utility Commission of Texas that had originally been seeking a refund of certain charges levied by its then-retail electric provider, which were originally billed from September 2005 through February 2007 (Docket 44562).
