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Compliance

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Ontario Energy Board Intends to Fine Six Retail Suppliers

The Ontario Energy Board intends to fine six retail suppliers for alleged violations of the consumer protection rules. Suppliers may request a hearing on the allegations. In the following notices of penalty (all $ Canadian), the Board is not seeking suspension of sales or licence revocation, as it…

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Ontario Energy Board Intends to Revoke MXenergy Licence

The Ontario Energy Board intends to make an order seeking revocation of MxEnergy Canada Ltd.'s retail gas supplier licence for what the Board alleged was failure to comply with the requirement to file a Certificate of Compliance with the Board certifying that MXenergy is in compliance with the legal…

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RESA Publishes Choice Consumer Education Guide

In an effort to improve consumer education about choosing a competitive energy supplier, the Retail Energy Supply Association (RESA) today released a consumer education guide at the summer conference of the National Association of Regulatory Utility Commissioners (NARUC).

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NEM Develops Code of Conduct for Network Marketing

The National Energy Marketers Association has adopted a Code of Conduct for its members that use network marketing to acquire new customers, under which suppliers will not use telemarketing or door-to-door sales as part of such network marketing.

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Compliance News (Page 59) | EnergyChoiceMatters.com