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June 5, 2020
The Maryland Office of People’s Counsel (OPC) petitioned the Maryland PSC to issue an order directing SunSea Energy, LLC to, among other things, cease telephone solicitations in Maryland and to show cause and answer various alleged violations of consumer protection regulations
June 2, 2020
In a stipulation with Staff of the Public Utilities Commission of Ohio, Provision Power And Gas, LLC d/b/a Quake Energy has agreed to a forfeiture of $100,000, upon approval of the stipulation, to resolve alleged violations contained in a Notice of Probable Non-Compliance dated January 13, 2020
June 1, 2020
The Environmental Law & Policy Center (ELPC) has filed a formal complaint at the Illinois Commerce Commission against CleanChoice Energy, Inc. (CleanChoice), alleging violations of Part 412 of the Illinois Commerce Commission’s regulations, the Public Utilities Act, and the Consumer Fraud and…
May 29, 2020
Regulator Says Supplier's Actions Harmed Retail Market, Competitors
Updated: Details from the dissent of Commissioners Bocanegra and Oliva has been added in the story below
May 26, 2020
UtiliSave, L.L.C. ('UtiliSave') submitted a petition for a declaratory ruling to the New York PSC seeking affirmation the ESCOs may not pass-through ZEC costs to customers on fixed rate contracts unless, among other things, the customer disclosure statement indicated the potential of an exercise of…
May 20, 2020
Settlement Resolves Alleged Pattern Of Deceptive Behavior From Agents Representing The Supplier
The Public Utilities Commission of Ohio adopted a settlement agreement between Median Energy Corp. and PUCO Staff, under which Median Energy Corp. has agreed to a forfeiture of $30,000 to resolve all of the issues alleged by Staff in a Notice of Probable Non-Compliance dated November 18, 2019…
May 18, 2020
Retail electric provider Axon Power & Gas, LLC, which has been subject to default under a TDU tariff, said in a status update with the Texas PUC that Axon, "has completed payment to three of the four TDUs."
May 8, 2020
Consumer Counsel Seeks Sanctions Against Retail Supplier
Palmco Energy and Palmco Power have filed a complaint with the Supreme Court of Ohio seeking a writ of prohibition against the Public Utilities Commission of Ohio, as Palmco alleges that PUCO exceeded its authority in opening a second investigation of Palmco and that PUCO lacks jurisdiction to…
May 5, 2020
The Delegated Commissioner of the Massachusetts Department of Public Utilities has issued a Notice of Probable Violation (NOPV) to Palmco Power MA, LLC d/b/a Indra Energy, alleging, among other things, that Indra Energy, "has obstructed the Department’s review of a consumer complaint," and "provided…
May 4, 2020
The Connecticut PURA has recently opened investigations into three retail electric suppliers, and has referred the matters to its Prosecutorial Unit for investigation and potential settlement discussions, rather than issuing a Notice of Violation at this time
April 24, 2020
Delegated Commissioner Alleges Supplier, "Altered Telephone Recordings"
The Delegated Commissioner of the Massachusetts Department of Public Utilities ('Department') issued an attached Notice of Probable Violation ('NOPV') to Mega Energy of New England, LLC for the purpose of initiating a formal proceeding into the telemarketing practices of Mega Energy of New England…
April 23, 2020
DPS Staff Have Alleged Underlying Issue Represents An "Anticipated Market Fluctuation" Not Eligible As Change-in-Law
April 20, 2020
The Public Utility Commission of Texas is reminding customers eligible for enrollment in the COVID-19 Electricity Relief Program (ERP) that third-party organizations cannot legally enroll them in the program.
April 20, 2020
The Texas PUC dismissed a formal complaint filed by a customer against Reliant Energy Retail Services, LLC but agreed with a recommendation from Chairman DeAnn T. Walker, and directed the Oversight and Enforcement Division to review a matter raised in the complaint
April 20, 2020
During Friday's open meeting, in discussing a customer complaint case against a retail electric provider (see related story here) , Commissioner Arthur C. D'Andrea expressed a desire for the Commission to make the State Office of Administrative Hearings process cleaner for pro se litigants, such as…
April 7, 2020
Staff Had Alleged Pattern Of Deceptive Behavior From Agents Representing The Supplier
Median Energy Corp. has agreed to a forfeiture of $30,000 upon approval of a stipulation between the retail supplier and Staff of the Public Utilities Commission of Ohio, all of the issues alleged by Staff in a Notice of Probable Non-Compliance dated November 18, 2019, including an alleged, "pattern…
April 6, 2020
Timeline For TDU Execution Of Disconnections For Non-Pay Also Included
The Executive Director of the Public Utility Commission of Texas issued a letter to various regulated entities concerning certain enforcement discretion that the Commission is undertaking during the COVID-19 emergency
April 2, 2020
The Maryland PSC granted Breakerbox, LLC, a unit of Exelon, an electricity broker/aggregator license to serve commercial and industrial customers in all service areas
March 20, 2020
The New York PSC issued a show cause order to Marathon Power LLC d/b/a Marathon Energy directing the ESCO to show cause why Marathon's alleged modification to fixed price contracts, in response to a utility tariff change concerning the peak hours used to calculate a customer's ICAP tag, did not…
March 20, 2020
Price Is "Unconscionably High" If "Gross Disparity" Exists Versus Similar Product (Default Service)
Massachusetts Attorney General Maura Healey announced today that the AG's office has filed an emergency regulation to prohibit price gouging of essential products and services during the COVID-19 public health emergency, with the language of such regulation ostensibly encompassing retail electric…
March 20, 2020
The District of Columbia Office of the People's Counsel has invoked section 34-804(d)(4) of the D.C. Code for purposes of conducting, "a study examining the energy bill impact, quality of services, and viability of Third-Party Suppliers ('TPSs') in the District."
March 12, 2020
Axon Power & Gas, LLC, which previously had been subject to default under a TDU tariff, filed a status report with the Texas PUC concerning a docket addressing a pending petition from PUC Staff to revoke Axon's retail electric provider certificate
March 11, 2020
Staff Seeking Up To $10 Million Forfeiture
The Public Utilities Commission of Ohio has opened a second investigation of PALMco Energy OH, LLC d/b/a Indra Energy and PALMco Power OH, LLC d/b/a Indra Energy.
March 11, 2020
PALMco Power OH, LLC, d/b/a Indra Energy and PALMco Energy OH, LLC d/b/a Indra Energy said in a filing at the Public Utilities Commission of Ohio that a sale of its Ohio book, contemplated as a means to exit the Ohio market per a previously reported settlement agreement, did not occur.
March 10, 2020
OPC Alleges "Outrageous" Sales Call
Staff of the Maryland PSC have recommended in testimony that the PSC impose a civil penalty in the amount of $25,000 on Direct Energy Services, LLC due to alleged instances of slamming and alleged instances of providing false and misleading statements to customers
