November 10, 2015
Dominion East Ohio has served a Notice of Material Default upon Energy 95, LLC d/b/a Quake Energy, LLC, and filed the notice with the Public Utility Commission of Ohio, citing alleged, "conduct and communications that could be considered unfair, misleading, deceptive, or unconscionable."
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October 16, 2015
The New York PSC issued a show cause order to Astral Energy, LLC stating that the PSC has, "received numerous complaints, many alleging slamming, against Astral Energy, LLC."
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October 5, 2015
Staff of the Public Utility Commission of Texas again opposed a good cause exception of the door-to-door enrollment rules sought by IGS Energy to enable its tablet-based door-to-door marketing, stating that IGS's procedures, "fail to adequately protect the customer from potential confusion and…
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September 22, 2015
The Connecticut PURA issued a Notice of Violations against Liberty Power Holdings, LLC for what the PURA notice says are multiple instances of unauthorized switches and practices which are misleading or deceptive.
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September 14, 2015
Just Energy, LLC petitioned the New York PSC to modify the Uniform Business Practices to allow door-to-door or telephonic contracts to be verified through an online electronic verification process.
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September 14, 2015
The Illinois Commerce Commission has opened a rulemaking proceeding to revise retail electric supplier marketing standards
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July 31, 2015
The Pennsylvania PUC has reversed an ALJ's initial decision and dismissed a complaint against Respond Power, LLC, which concerns whether the customer who authorized the contract with Respond Power was authorized to do so.
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July 31, 2015
The Public Utility Commission of Texas adopted a preliminary order concerning IGS Energy's request for a waiver of the third party verification requirements for door-to-door sales using its new ipad enrollment process, setting the matter for hearing, as Commissioners considered whether a rulemaking…
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July 31, 2015
The Illinois Commerce Commission has issued a show cause order to Sperian Energy Corp. demanding that the supplier show why it should not be subject to license revocation and financial penalties in light of "significant violations" alleged by ICC Staff.
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July 27, 2015
A new draft of proposed changes to the electric and natural gas supplier rules in Maryland has dropped an earlier proposal that would have required affirmative consent for any rate change, and would continue to allow the use of voice verification for consent where required by law.
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July 16, 2015
A settlement between Palmco Power CT LLC and the Prosecutorial Unit of the Connecticut Public Utilities Regulatory Authority requires Palmco to make a $141,000 donation to Operation Fuel and changes to its door-to-door marketing practices to resolve an investigation into its marketing activities.
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July 7, 2015
The Public Utility Commission of Texas should determine as a threshold matter whether the issue of IGS Energy's sought good cause exception to the enrollment requirements in P.U.C. SUBST. R. 25.474(f)(2) and (3), to enable a new enrollment method developed by IGS Energy, is better addressed through…
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June 18, 2015
The Ontario Energy Board has recommended that door-to-door retail energy sales be banned for residential customers
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June 17, 2015
The Illinois Commerce Commission approved a previously reported settlement under which Nordic Energy Services, LLC will issue refunds to certain customers to resolve an investigation regarding the supplier's marketing practices.
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June 15, 2015
Staff of the Public Utility Commission of Texas said that a hearing regarding IGS Energy's sought good cause exception to the enrollment requirements in P.U.C. SUBST. R. 25.474(f)(2) and (3), to enable a new enrollment method developed by IGS Energy, is necessary because IGS's, "proposed process and…
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June 8, 2015
Accent Energy Texas, LP d/b/a IGS Energy has asked the Public Utility Commission of Texas that its request for a good cause exception to certain enrollment verification rules not be referred to the State Office of Administrative Hearings, as requested by Commission Staff.
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June 2, 2015
Nordic Energy Services, LLC would issue refunds to certain customers under a settlement with Staff of the Illinois Commerce Commission; the Citizens Utility Board; and the Office of the Attorney General to resolve an investigation regarding the supplier's marketing practices.
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April 30, 2015
The New York PSC issued a discussion document drafted by Staff in advance of a previously reported technical conference on ESCO eligibility requirements (licensing), and among the considerations are the introduction of risk management competency and financial fitness requirements, while a licensing…
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April 24, 2015
The Pennsylvania PUC issued an order concluding that the door-to-door sales, enrollment, and verification process proposed by IGS Energy complies with 52 Pa. Code § 111.7 and, "is a significant benefit to suppliers and consumers."
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April 22, 2015
Major Energy Electric Services LLC would refund to customers $262,500 and adhere to remediated sales practices under a settlement with Staff of the Illinois Commerce Commission and the Citizens Utility Board to resolve an investigation into the company's marketing practices.
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April 9, 2015
The Connecticut PURA has sought comment on a joint application by retail suppliers and the Office of Consumer Advocate to revise marketing standards and the disclosure statement applicable to electric suppliers as adopted in Docket 14-07-20.
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March 10, 2015
Accent Energy Texas, LP d/b/a IGS Energy petitioned the Public Utility Commission of Texas for a good cause exception to the requirement in P.U.C. SUBST. R. 25.474(f)(2) and (3) to allow customers the option of choosing a retail electric product via a hand-held electronic device without requiring…
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February 17, 2015
The Pennsylvania PUC affirmed that it lacks traditional ratemaking authority over competitive suppliers and therefore cannot address a customer complaint which merely alleges that a retail supplier's rates are "too high," in granting an interlocutory review sought by Blue Pilot Energy.
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February 13, 2015
The New York PSC issued an errata which removes a third party verification requirement included in the PSC's recent rehearing order regarding TPV requirements.
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February 11, 2015
The Connecticut PURA issued a final decision adopting new standards for electric suppliers and a new disclosure statement required for advertisements.
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