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December 19, 2016
ESCO Must Show Why Eligibility Should Not Be Revoked
The New York PSC has issued a show cause order to Atlantic Power & Gas, LLC, after a Staff Notice of Apparent Failure (NOAF) alleged non-compliance with several of the UBP’s marketing requirements.
December 13, 2016
In a Texas PUC rulemaking addressing the use of portable electronic devices (PEDs) for customer enrollment during door-to-door sales, TXU Energy has suggested that, in addition to the proposed use of electronic signatures, the two-step verification process required for use of a PED-based enrollment…
November 29, 2016
The New Hampshire PUC has proposed revisions to its retail electric supplier rules that would, among other things, include mandatory public posting of retail supplier prices, a longer rescission period, and the requirement for suppliers to offer customers the opportunity to cancel contracts via the…
October 31, 2016
Regulator Asks Whether "Minimum Customer Credit" Should Be Paid In Cases of Slamming
Citing ongoing customer complaints, the Connecticut PURA has requested stakeholder comment on a series of questions related to retail electric supplier marketing standards
October 24, 2016
Would Require REPs To Warn Customers of Potential Termination Fees From Current REP
Staff of the Public Utility Commission of Texas have filed a draft proposal for publication that would authorize retail electric providers to use a portable electronic device (PED) for door-to-door enrollments.
October 4, 2016
In its initial response to a New York PSC show cause order, ABC Energy, LLC alleged that the majority of customers who complained about a new service bundling LED lighting with energy supply, "understood what was going on but complained anyway because the utiility [sic] told them ABC Energy was…
September 26, 2016
The Illinois Commerce Commission's first notice order concerning retail electric supplier marketing rules would apply the same set of rules to all in-person sales, including door-to-door sales, multi-level marketing sales, and sales conducted outside the customer's home (such as at kiosks).
September 16, 2016
During yesterday's meeting, the New York PSC voted to issue an order to show cause to Smart One Energy, LLC, as PSC Staff alleged various violations of the Uniform Business Practices
September 7, 2016
Proposed changes from Delaware PSC Staff to a consensus proposal (from the Retail Energy Supply Association and the Delaware Public Advocate) to revise the retail electric marketing rules in Delaware are "market killers" that will keep suppliers out of Delaware, Brian Greene, counsel for RESA, said…
August 16, 2016
Includes Advance Notice of Variable Rate Change
July 25, 2016
TXU Energy has proposed a "two-step" or "dual validation" process for door-to-door enrollments completed through electronic devices.
July 7, 2016
Texas stakeholders have submitted a strawman concerning retail electric providers' enrollment of customers solicited through door-to-door marketing via an electronic device, without a requirement for verification via TPV or telephonic recording
June 17, 2016
Note: The date of the workshop has been modified to now be held on August 8
May 24, 2016
National Fuel Gas Distribution Corporation sought rehearing of the New York PSC's generic order authorizing municipal aggregation on an opt-put basis statewide, as Distribution said that, "the benefits of a state-wide Opt-out enrollment model have not been demonstrated and are, accordingly, a matter…
April 25, 2016
The Public Utility Commission of Texas should not eliminate the telephonic verification requirement applicable to door-to-door electricity sales for small volume customers, the Alliance for Retail Markets said in comments to the PUCT concerning a rulemaking examining enrollments via hand-held…
April 22, 2016
United Energy Trading, LLC d/b/a Kratos Gas and Power petitioned the Public Utilities Commission of Ohio for a waiver of certain audio recording requirements set forth in Ohio Administrative Code (OAC) 4901:1-29-06(E)(1) with respect to third party verifications for door-to-door sales, so that it…
March 31, 2016
Staff of the Public Utility Commission of Texas has issued a series of questions for comment in the rulemaking examining issues related to customer authorization, verification, and enrollment via hand-held electronic devices, including as used in door-to-door sales (Project No. 45625).
February 17, 2016
Clearview Energy has agreed to make several changes to its marketing practices in Maine after Central Maine Power asked the Maine PUC to investigate the company after CMP alleged an increase in complaints received by the utility against Clearview Energy
February 15, 2016
Liberty Power Holdings, LLC and Prosecutorial Staff of the Connecticut PURA have entered into a settlement under which Liberty Power would make a $10,000 charitable contribution to resolve a Notice of Violation issued by PURA against Liberty Power
February 12, 2016
Prompted by a request for a good cause exception sought by IGS Energy, Commissioners of the Texas Public Utility Commission agreed to open a generic rulemaking concerning the use of tablets and other hand-held devices for door-to-door electricity sales.
January 20, 2016
A proposed first notice order from two Illinois ALJs in a broad rulemaking concerning retail electric supplier marketing and disclosure rules would require that retail electric suppliers obtain both a letter of agency (LOA) and third party verification for any "in-person" solicitation of a…
January 4, 2016
Stakeholders have reached consensus on certain proposed retail electric and natural gas marketing rules in the District of Columbia, but unsurprisingly parties did not reach consensus on a proposal from the PSC that retail energy sales be subject to two separate forms of verification, a proposal…
December 16, 2015
A draft Connecticut PURA order would fine Public Power, LLC $14,000 for what the draft would conclude were four incidents of slamming and non-compliance with certain record keeping requirements
December 9, 2015
A proposal for decision from a Texas ALJ would grant Accent Energy Texas, LP d/b/a IGS Energy a good cause exception to the recorded telephonic verification requirements otherwise required for door-to-door sales under 16 TAC § 25.474(f)(3) for IGS Energy's specific iPad-based in-home sales and…
November 17, 2015
Energy 95, LLC d/b/a Quake Energy, LLC responded to a Notice of Material Default issued to the supplier by Dominion East Ohio (DEO), saying that the allegations as described in the notice have been inflated and in one case amounted to a, "sweeping and deceptive assertion," and that Dominion East…
