HomeNews By CategoryBilling & Operations
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
January 24, 2012
New York State Electric & Gas Corporation and Rochester Gas and Electric Corporation said that they would table the proposed program to provide customers with remote access to their POD IDs, with no intention to revisit it, due a lack of interest and funding commitment by ESCOs (98-M-1343).
January 23, 2012
New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E), subsidiaries of Iberdrola USA, today began sending precautionary notifications to customers advising them of unauthorized access to customer data.
January 23, 2012
National Fuel Gas Distribution Corporation proposed to the New York PSC to not, at this time, implement a program to provide customers with real-time remote access to their utility account numbers, due to a lack of interest and funding commitment from ESCOs (98-M-1343, see 11/28 ).
January 12, 2012
The Pennsylvania PUC this morning voted to issue for comment a Tentative Order that would provide for additional data sharing between electric distribution companies (EDCs) and electric generation suppliers (EGSs).
December 30, 2011
Columbia Gas of Pennsylvania, Inc. has informed the PUC that, effective December 30, 2011, Columbia will cease recovery of the administrative adder included in its Purchase of Receivables discount rate.
December 23, 2011
The Pennsylvania PUC's Bureau of Investigation and Enforcement (I&E) has recommended that the PUC reject a stipulation among PGW and retail suppliers to enhance choice at PGW, and said that Purchase of Receivables should not be implemented at PGW at this time (R-2008-2073938).
December 23, 2011
The Pennsylvania PUC's Bureau of Investigation and Enforcement (I&E) has recommended that the PUC reject a stipulation among PGW and retail suppliers to enhance choice at PGW, and said that Purchase of Receivables should not be implemented at PGW at this time (R-2008-2073938).
December 22, 2011
The Maryland PSC approved Baltimore Gas & Electric's petition to temporarily lower the late payment fees applicable to customer electric and gas bills, due to a transition to BGE's new billing system.
December 22, 2011
Ohio Power Company (AEP Ohio) has sought approval from PUCO to implement a Competitive Retail Electric Service (CRES) Consolidated Rate Ready bill format to become effective on February 15, 2012.
December 21, 2011
The Maryland PSC has directed Baltimore Gas & Electric to resume testing natural gas suppliers for entry onto BGE's system on March 1.
December 20, 2011
The total number of switch holds applicable to customers as part of entering into a deferred payment plan with a retail electric provider fell at Texas-New Mexico Power and AEP Texas North Company during the month of November.
December 19, 2011
The Maryland PSC may wish to direct the state's utilities to advise the Commission of any intentions for significant billing and backoffice system implementations that will affect various market participants, the Maryland PSC Staff has recommended.
December 16, 2011
As part of the Pennsylvania PUC's request for comments on the intermediate retail market workplan (see related story today) , Commissioner James Cawley has sought comment on the charges imposed on electric generation suppliers for obtaining historical usage from the utilities.
December 15, 2011
The Pennsylvania PUC should provide electric distribution companies with the ability to "adjust" the credit requirements for electric generation suppliers due to the proposed acceleration of the switching timeline, the FirstEnergy electric distribution companies (EDCs) said in comments to the PUC (M…
December 14, 2011
The Pennsylvania PUC should reject a settlement among Philadelphia Gas Works and retail suppliers to increase customer education and improve operational rules for choice suppliers due to the costs that such measures would impose on distribution customers, the Office of Consumer Advocate said in…
November 30, 2011
Retail suppliers and Philadelphia Gas Works have reached a settlement to implement various retail choice billing and education enhancements, but which does not address any change in the default service mechanism (R-2008-2073938).
November 28, 2011
The New York PSC has accepted compliance filings from several utilities to implement programs allowing customers to remotely access their account numbers, as a mean of facilitating enrollments with ESCOs (98-M-1343).
November 21, 2011
Baltimore Gas & Electric has asked the Maryland PSC to approve, on a temporary basis, lower late payment charge factors for electric and gas service, due to a transition to a new billing system.
November 16, 2011
Stream Energy announced this morning that its customers are now able to pay their electric bill at any Wal-Mart store in Texas.
November 15, 2011
The total number of switch holds applicable to customers as part of entering into a deferred payment plan with a retail electric provider fell at Texas-New Mexico Power in the month of October, while the net growth of accounts subject to a switch hold decreased in all other ERCOT service areas.
November 14, 2011
The California PUC approved a final resolution allowing community choice aggregators (CCAs), and communities studying CCA implementation, to receive additional customer information from Pacific Gas & Electric (1/7) .
November 14, 2011
Pennsylvania electric suppliers would be required to submit switches to electric distribution companies (EDCs) prior to a customer-specific deadline under the PUC's tentative order to accelerate the switching process (M-2011-2270442).
November 14, 2011
The Illinois Commerce Commission has approved tariffs at Ameren Illinois to implement Purchase of Uncollectibles (11-0358).
November 11, 2011
About 300 customers per week ask PECO to rescind a supplier switch submitted for the customer, PECO reported during a Pennsylvania PUC hearing on retail markets.
November 10, 2011
The Pennsylvania PUC this morning voted to issue a Tentative Order, for public comment, containing proposed interim guidelines to accelerate the switching process for electric customers.
