New York PSC Suspends ESCO's Eligibility To Market, Enroll New Customers

This story was first published on March 15, with an alert to our email alert subscribers

The New York PSC said in a press release today that it has, "Suspended the ability of Flanders Energy LLC to market to and enroll new residential and non-residential customers until the Commission decides otherwise."

A written order was not immediately available

The PSC stated in a press release that, "The company violated the Commission’s business practices rules regarding complaint handling."

The PSC stated in a press release that, "Flanders is directed to refund any overcharges to customers that it enrolled without proper authorization."

The PSC stated in a press release that, "Meanwhile, the investigation into Flanders’ marketing practices continues. Flanders does business in Con Edison’s service territory."

Discussing several actions taken by the PSC related to ESCOs, PSC Chair John B. Rhodes was quoted in a news release as stating, "Our ongoing efforts to reform the ESCO market remains a priority. In instances where an ESCO proves they are fair to customers, we allow them to continue their activities in New York to bring choice and energy services to customers. In instances where an ESCO chooses not to play by the rules, we prohibit their ability to enroll new customers and further require that they provide refunds to customers who may have been harmed by improper enrollment practices."