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February 2, 2017
The Public Utilities Commission of Ohio approved, with no substantive modifications to provisions related to the retail market, a stipulation among several parties that permits AEP Ohio to proceed with phase 2 of its gridSMART program, which includes the deployment of approximately 894,000 AMI…
January 24, 2017
The Pennsylvania PUC should reject a petition from NRG Energy to implement electricity supplier consolidated billing (SCB) because SCB would increase costs and open the door for the charging of additional fees for customer service functions, the Pennsylvania Office of Consumer Advocate said in…
January 4, 2017
The Connecticut PURA has sought further comment concerning the treatment of incidental residential meters for purposes of compliance with various retail supplier summary information which must be included on bills, and other requirements.
December 27, 2016
Columbia Gas of Ohio has filed tariff revisions to implement a type of customer referral program and a bill ready solution meant to allow retail suppliers to offer customers the opportunity to prepay the commodity portion of the bill.
December 21, 2016
The Pennsylvania PUC's Bureau of Investigation and Enforcement (I&E) has filed a complaint against Plymouth Rock Energy LLC in which I&E is seeking a $330,000 civil penalty against the supplier, alleging that, for certain months in 2014, the rates charged by Plymouth Rock Energy to hundreds of…
November 28, 2016
As part of its requested extension of its electric security plan, AEP Ohio has sought changes to its tariffs governing retail suppliers to, "prevent[] suppliers from billing customers for prior-period energy usage amounts not settled in the PJM market, and for which there is no path for…
November 28, 2016
The Massachusetts DPU has approved, effective December 1, 2016, new purchase of receivables (POR) discount rates at Fitchburg Gas & Electric (Unitil)
November 22, 2016
Staff of the Public Utility of Texas have filed proposed levels for the 2017 interest rates applicable to retail electric provider deposits and overbillings
November 21, 2016
Several NRG Energy retail electric providers would collectively pay a $900,000 civil penalty, and make a $600,000 contribution to their bill payment assistance program, under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Tex. Admin. Code §…
November 17, 2016
Utility Says Current Energy Marketplace Provides "Sub-Optimal" Experience To Low-Income Customers
Consolidated Edison has issued a request for information for parties to propose one or more demonstration projects, "that will test innovative approaches to helping low- and moderate-income [LMI] Con Edison customers."
November 16, 2016
The New Jersey BPU has issued a letter to retail suppliers regarding implementation of a decrease in the sales and use tax
October 28, 2016
The Connecticut PURA issued a final order to re-open proceeding Docket 14-07-19 to consider whether summary information required to be listed on residential customer bills should apply to business customer bills.
October 28, 2016
PECO has petitioned the Pennsylvania PUC to implement a prepayment (advance payments plan) pilot.
October 17, 2016
Emera Maine opposed requiring the T&D utilities to collect deposits from customers on behalf of competitive electricity providers (CEP).
October 13, 2016
The Connecticut PURA issued a draft order that would re-open proceeding Docket 14-07-19 to consider whether summary information required to be listed on residential customer bills should apply to business customer bills.
October 13, 2016
Connecticut Light and Power (Eversource) informed the Connecticut PURA that, due to EDI problems, it had erroneously informed PURA that for certain customer accounts, retail suppliers were not providing information regarding early termination fees which must be provided to the EDCs for inclusion on…
October 11, 2016
The Delaware PSC directed Delmarva Power to include certain electric choice education materials in bills, but the materials will not include specific supplier offers.
September 26, 2016
EnergyChoiceMatters.com was first to report last week that the Illinois Commerce Commission is proposing in a first notice order that retail electric suppliers notify customers, via a separate notice, of an increase in a variable rate that is in excess of 20%. The written first notice is now…
September 22, 2016
The Connecticut PURA recently issued informal data requests to several retail suppliers concerning customer renewal and billing administrative errors which PURA became aware of. While for two suppliers PURA was satisfied with suppliers' responses and is closing the matters without taking formal…
September 14, 2016
Washing Gas Light told the District of Columbia PSC that, "implementation of a POR program in the District of Columbia can be more easily accommodated," in its new billing system, but said that a current docket reviewing the impacts of the new billing system on retail suppliers should not consider…
September 12, 2016
The Maine PUC has initiated an inquiry to receive comment and collect information regarding the collection and allocation of customer deposits for electricity supply service by electric transmission and distribution utilities
September 6, 2016
The Retail Energy Supply Association has asked the District of Columbia PSC to include the accommodation of purchase of receivables as part of the PSC's review of billing system upgrades at Washington Gas Light, and such upgrades' impact on retail suppliers
September 2, 2016
Fitchburg Gas & Electric (Unitil) has filed with the Massachusetts DPU updated Standard Complete Billing Percentages (POR discount rates), effective December 1, 2016
August 19, 2016
Update, August 30: Arcadia Power informed ECM that it does not offer its bill payment service in competitive areas of Texas.
August 12, 2016
Staff of the Public Utility Commission of Texas have proposed that, as a condition of approving the merger of AEP Texas Central and AEP Texas North, the PUCT impose a performance standard on the merged TDU, with rebates required for failure to meet this performance standard required to be rebated…
