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May 7, 2015
Illinois Commerce Commissioner Miguel del Valle yesterday urged the Commission to step up its oversight efforts to address "outrageous" retail suppliers marketing tactics.
May 6, 2015
CenterPoint Energy Houston Electric, LLC and Ambit Energy have jointly petitioned the Public Utility Commission of Texas to dismiss a complaint case as moot concerning the imposition of demand charges on a customer after their delivery rate class was reclassified.
May 5, 2015
HIKO Energy, LLC would provide $2 million in customer refunds and agree to not offer variable rates through June 30, 2016, under a settlement with the Pennsylvania Attorney General and Office of Consumer Advocate to resolve a complaint filed against the suppliers by the AG and OCA.
May 5, 2015
The New York PSC announced that the Department's Consumer Advocate, "is conducting a detailed investigation into Ambit Energy, one of the largest competitive energy companies in the State."
May 4, 2015
FERC issued an order issuing a civil penalty in the amount of $5 million against Maxim Power Corporation and affiliates.
April 30, 2015
The New York PSC issued a discussion document drafted by Staff in advance of a previously reported technical conference on ESCO eligibility requirements (licensing), and one of the considerations is the automatic imposition of additional licensing requirements for ESCOs with high complaint rates.
April 24, 2015
The Michigan PSC has opened a formal proceeding to review whether to revoke the electric and natural gas supplier licenses of various Glacial Energy Holdings companies.
April 24, 2015
Clearview Electric, Inc. would make a $7,500 charitable contribution to Operation Fuel under a settlement with Connecticut PURA prosecutorial staff to resolve alleged violations related to the requirement to timely file a gross revenue report.
April 23, 2015
The Connecticut PURA has referred to the Connecticut Attorney General the matter of People's Power & Gas LLC's alleged failure to fulfill its obligation under a settlement to donate $35,000 to Operation Fuel.
April 22, 2015
Staff of the Public Utility Commission of Texas have recommended that a formal complaint filed by Victoria County against Noble Americas Energy Solutions concerning the imposition of the Gross Receipts Tax (GRT) on certain accounts during the 2005-07 period be referred to the State Office of…
April 22, 2015
Major Energy Electric Services LLC would refund to customers $262,500 and adhere to remediated sales practices under a settlement with Staff of the Illinois Commerce Commission and the Citizens Utility Board to resolve an investigation into the company's marketing practices.
April 20, 2015
During a discussion of recent customer complaints concerning high bills, Sharyland Utilities, LP reported during Friday's Public Utility Commission of Texas open meeting that it was "looking" at the feasibility of filing a base rate case earlier than July 1, 2016.
April 20, 2015
The Connecticut PURA has directed Palmco Power CT, LLC to immediately cease all door-to-door marketing activities until the Authority concludes a review of alleged violations by Palmco, including allegations that a Palmco agent represented themself as from the utility and that a Palmco agent…
April 13, 2015
Staff of the Public Utility Commission of Texas have proposed a three-pronged approach to investigate high bill complaints in the Sharyland Utilities, LP service area.
April 10, 2015
A Texas ALJ has denied imposing a moratorium on the disconnection of service to a customer who has filed a complaint against their former retail electric provider (Ambit), but who has since switched providers and is now also not paying charges to their current REP (TXU), as the customer disputes…
April 10, 2015
The Pennsylvania PUC, in an interlocutory order on a complaint against a retail supplier, has affirmed that it lacks authority to review whether a violation of Unfair Trade Practices and Consumer Protection Law (CPL) and Telemarketer Registration Act (TRA) has occurred.
April 9, 2015
A Texas ALJ ultimately has discretion whether to order CenterPoint Energy Houston Electric to continue service, pursuant to PURA § 17.157(b)(5), to a complainant who has filed a formal complaint against their former retail electric provider regarding certain demand charges, but who continues to…
April 7, 2015
Complaints about electricity shopping have fallen by 90% versus the winter of 2013-14, the FirstEnergy Pennsylvania utilities told the PUC.
April 6, 2015
A Public Utility Law Judge has concluded that sanctions sought by Staff of the Maryland PSC against Starion Energy are not supported by any evidence, and that the activity to which Staff objects has already been litigated and settled.
April 3, 2015
A Texas ALJ has ruled that a complaint case brought by a customer against Ambit Energy and CenterPoint Energy Houston Electric regarding the imposition of demand charges after the customer's rate class was changed shall only address charges during the period the customer was served by Ambit.
April 3, 2015
The Connecticut PURA has directed Liberty Power Holdings, LLC to answer several questions regarding, including its legal justification for, Liberty Power's potential imposition of a pass-through charge on certain Connecticut customers.
March 31, 2015
Air Liquide Large Industries U.S., LP would pay $50,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of Electric Reliability Council of Texas (ERCOT) Protocol § 8.5.1.1 and ERCOT Operating Guide §§ 2.2.8 and 2.3.1.2, related to primary…
March 30, 2015
CenterPoint Energy Houston Electric, LLC has requested that a Texas ALJ rule on whether the scope of complaint brought by a customer against the TDU and Ambit Energy regarding demand charges should extend to all of the demand charges billed by the CenterPoint TDU passed-through to the customer…
March 27, 2015
The Maine Public Utilities Commission formally announced that certain former customers of People’s Power and Gas, LLC will receive a credit on their electric bills beginning March 30 for an unauthorized service fee the company assessed in November and December of 2013.
March 27, 2015
Pennsylvania Attorney General Kathleen G. Kane and Acting Consumer Advocate Tanya J. McCloskey announced a proposed settlement with an electric generation supplier, which the AG and OCA had alleged had engaged in deceptive marketing of variable electric rates to Pennsylvania consumers, many of whom…
