October 19, 2016
Retail Supplier Launches Global Strategy And Operations Outsourcing Firm
Liberty Power has launched LPC Solutions, a full-service global strategy and operations outsourcing firm
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September 23, 2016
North American Power Receives Excellence in Customer Service Award From Energy Marketing Conferences
Energy Marketing Conferences LLC announced North American Power was selected as the winner of the "Excellence in Customer Service Award" at the September Retail Energy Marketing Conference in New York City
September 22, 2016
NY PSC Approves Capacity Release Changes At KeySpan LDCs, Other Retail Market Enhancements Move Forward With Go-Live Of New Backoffice System
The New York PSC has adopted tariff changes at KeySpan New York and KeySpan Long Island (National Grid) to improve capacity release for ESCOs, and other previously adopted retail market enhancements may now be implemented on a permanent basis as KeySpan's new Gas Transportation Information System…
September 2, 2016
Pa. PUC Approves Remote Account Number Look-up Mechanism With No Cost Recovery From Retail Suppliers
The Pennsylvania PUC approved National Fuel Gas Distribution Corp.'s amended compliance plan to implement a remote natural gas account look-up mechanism, with initial costs no longer recovered from retail suppliers
August 31, 2016
Tradition Energy Relocates Headquarters To Support "Rapid" Growth, Expansion Plans
Tradition Energy announced the relocation of its Stamford, Connecticut, headquarters to a newly remodeled office located at 9 West Broad Street, in Stamford.
August 19, 2016
Retail Suppliers Relocate HQ To Larger Office Space Due To Growth
Columbia Utilities and PALMco announced the relocation of their corporate headquarters to the Bath Beach area of Brooklyn, New York.
August 11, 2016
RESA Notes Logistical Problems In Implementing NY Low-Income Moratorium, Seeks Clarification, Rehearing From PSC
The Retail Energy Supply Association sought clarification and rehearing of the New York PSC's order imposing a moratorium on ESCO service to assistance program participant (APP) customers, noting several logistical problems.
July 29, 2016
Duquesne Light Launches Instant Connects and Seamless Moves To Increase Convenience for Shopping Customers
Duquesne Light announced that it has implemented instant connects (day one shopping) and seamless moves.
July 22, 2016
Pa. PUC Grants Waiver Related To Switching Confirmation Letter In Light Of Implementation of Instant Connects (Day One Shopping), But Does Not Require EDCs To Change Timing
The Pennsylvania PUC issued a final order adopting a waiver to allow for a change in when the EDC switch confirmation letter is sent in situations of an instant connect (day one shopping), but will not require all EDCs to adopt such a change.
July 22, 2016
Pa. PUC Rejects Recovery of Costs in POR Discount That Would Threaten "Viability" of Program
The Pennsylvania PUC has rejected Philadelphia Gas Works' implementation plan to implement a remote account number access mechanism, finding that PGW's proposal to recover a portion of costs of the program via the purchase of receivables discount would threaten the viability of the POR program.
June 16, 2016
Texas TDUs To Merge -- What's The Impact on Retail Electric Providers?
AEP Texas Central and AEP Texas North have petitioned the Public Utility Commission of Texas for approval of a transaction under which the companies would be merged into their parent, which will be renamed AEP Texas.
June 9, 2016
CenterPoint TDU Announces Automated Historical Usage / LOA Function Now Live For IDR Accounts
CenterPoint Energy Houston Electric (CEHE) announced in a market notice that the automated Historical Usage / LOA function on CenterPoint Energy Houston Electric’s Competitive Retailer Information (CRIP) system is now available for IDR accounts.
May 24, 2016
Connecticut Governor Hails Retail Supplier's New, Expanded HQ in State
Connecticut Governor Dannel P. Malloy announced that Crius Energy, through its wholly owned subsidiary Regional Energy Holdings, will relocate its headquarters to Norwalk, where the company will retain its 200 jobs and create 225 new positions within the next four years.
May 20, 2016
PUC Seeks Comment on Waiver Related To Switching Confirmation Letter In Light Of Implementation of Instant Connects (Day One Shopping); Approves UGI Implementation Plan
The Pennsylvania PUC issued a tentative order proposing to change when the EDC confirmation letter is sent in situations of an instant connect (day one shopping).
May 13, 2016
PSC Opens Review of New Utility Billing System, Impacts on Retail Suppliers
The District of Columbia PSC has opened an investigation into the implementation of Washington Gas Light Company’s new billing system and its impact on customers, on the approval process for natural gas suppliers, and on competition in the natural gas retail market in the District of Columbia
April 12, 2016
Utility With Retail Choice Forms New Business Transformation and Technology Group, Names Merchant Exec To Lead Group
Duke Energy has created a new group, Business Transformation and Technology, to support the company's strategy.
March 28, 2016
N.Y. Utility: Retail Market Reset Order Ignored Administrative Burden on Utilities From En Masse Return Of Customers To Default Service, Seeks Rehearing
National Fuel Gas Distribution Corporation sought rehearing on the New York PSC's order requiring a "full stop" to the retail market, stating that the order ignored administrative burdens which may be placed on utilities from a likely return of mass market customers to default service en masse, and…
March 16, 2016
CenterPoint TDU To Implement Automated, Web-Based Historical Usage, LOA function
On March 21, 2016, CenterPoint Energy Houston Electric will introduce a web-based automated Historical Usage / LOA request function on its Competitive Retailer Information Portal (CRIP).
March 7, 2016
Updated: More Suppliers Due Refunds From PSC
The District of Columbia PSC has issued additional orders concerning refunds to retail suppliers of unspent assessment funds, this time related to 2013, 2014, and 2015
February 25, 2016
Pa. Working Group Seeks Extension For "System-to-System" Functionality Proposal For Utility Customer Usage Data Web Portals (Preferred Mechanism of Retail Suppliers)
The Pennsylvania Electronic Data Exchange Working Group (EDEWG) has asked the Pennsylvania PUC to extend by one month the deadline for proposing a uniform standard for the "System-to-System" functionality of utility web portals which are to provide retail electric suppliers with historical interval…
February 24, 2016
Pennsylvania Launching Revamped PAGasSwitch.com Site; Will Include Direct Enrollment Link, Other Enhancements
The Pennsylvania PUC intends to launch by the end of March an enhanced, stand-alone version of the PAGasSwitch.com natural gas shopping site that offers more of the functionalities of the current PA Power Switch site
February 1, 2016
ConEd To Develop Web Interface For ESCOs, Customers To Download Hourly Usage, Capacity Tag Info
Consolidated Edison detailed in a rate case filing efforts to create a web interface where ESCOs and customers can view and download electric customers' hourly energy usage and capacity tag information online.
January 11, 2016
Pa. Utility Files To Assign Costs, Via POR Discount, To Retail Suppliers For New Account Number Look-up Tool
Philadelphia Gas Works has filed a compliance plan to implement a remote account number access mechanism, which would allow retail suppliers to obtain a customer's account number in situations where the customer does not have their bill handy (i.e. shopping mall kiosks, etc.), and proposes to assign…
January 7, 2016
Ohio Approves Changes Making Enhanced Firm Balancing Service Mandatory at Duke, Over Objections of Retail Suppliers
The Public Utilities Commission of Ohio has adopted, with modification, Duke Energy Ohio's proposal to modify the terms under which choice suppliers and aggregators receive firm balancing service or enhanced firm balancing service, including the utility's related request to modify the FRAS and GTS…
December 30, 2015
N.Y. To Hold Further Technical Conference on Customer Data Access; Adoption of DOE Guidance
New York PSC Staff will convene a technical conference on January 20, 2016 to discuss best practices regarding providing customers access to their own energy data and related issues.