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May 27, 2014
The Pennsylvania PUC has extended the deadline by which electric distribution companies must implement programs allowing retail electric suppliers, with customer authorization, to remotely access customer account numbers to facilitate enrollment in environments in which the customer may not have…
May 27, 2014
The Pennsylvania PUC has approved the assignment of new costs to the electric purchase of receivables discount rate at PECO.
April 18, 2014
Several ESCOs have alleged that Consolidated Edison is seeking to pass-on the costs of inaccurate natural gas forecasts to ESCOs through imbalance payments, as ESCOs asked the New York PSC to immediately order a dispute resolution process to avoid ConEd from suspending any ESCOs from operating on…
April 11, 2014
Guttman Energy's Natural Gas and Power division, a new division of the fuels and petroleum marketer focused on retail electricity and natural gas supply, announced a relocation to new office space as it has already outgrown its current space.
March 19, 2014
CenterPoint Energy Houston Electric announced that it will hold its 2014 Competitive Retailer Workshop in Houston on April 30, 2014.
March 18, 2014
The New York PSC has scheduled for April 8 a collaborative on purchase of receivables, and what modifications must be made to implement the PSC's recent retail market order.
March 17, 2014
PJM issued the following "statement" on the winter 2014 cold weather events to members on Friday:
March 10, 2014
New York Sets Date for ESCO EDI Collaborative
March 10, 2014
PNE Energy Supply, LLC sought a declaratory ruling from the New Hampshire PUC regarding the proper interpretation of Rule Puc 2004.07(b)(1)b. with respect to the availability of off-cycle meter reads.
March 10, 2014
Pennsylvania Gas & Electric announced that it has provided customers with approximately $2.4 million in rebates to date to alleviate the financial impact of the increased price of energy this winter.
March 6, 2014
ERCOT notified the Public Utility Commission of Texas, "of its violation of Section 1.3.1(k) of the ERCOT Protocols," due to the transmission of a file to two unintended recipients which could have been interpreted to match the number of ESI IDs identifiable to another LSE.
March 5, 2014
Texas PUC Posts List of Cities Requiring Copy of REP Disconnect Notice Sent to Certain Multi-Family Dwellings
February 13, 2014
A proposal from demand response providers regarding access to Texas electric customers' account information would compel REPs, "to act as the middleman between the electric utility and any third party for the purpose of allowing the third party access to the customer's proprietary information," a…
January 28, 2014
Keyspan New York and Keyspan Long Island have proposed a series of changes to the companies' retail access programs, relating to ESCO delivery requirements, ESCO access to swing assets, and the companies' balancing/nominations procedures.
January 17, 2014
Staff of the Public Utility Commission of Texas have filed a draft proposal for publication containing revisions to the Pro-Forma Retail Delivery Tariff.
January 15, 2014
Recovering the costs of a tool allowing retail electric suppliers, with customer authorization, to look-up an account number remotely, in order to facilitate shopping decisions outside of the home, should not be done through an "anti-competitive" discount to the purchase of receivables discount rate…
January 3, 2014
PECO has filed a compliance plan to implement a program allowing retail electric suppliers, with customer authorization, to remotely access customer account numbers to facilitate enrollment in environments in which the customer may not have their bill.
December 10, 2013
ERCOT has proposed replacing, for certain customers, the current mailer required to be sent by ERCOT to customers transitioned to POLR with email and phone notifications.
December 5, 2013
TXU Energy has released details of its "Listening Program" to improve customer service.
November 11, 2013
Staff of the Public Utility Commission of Texas have filed a draft proposal for adoption that would, consistent with recent legislation, require retail electric providers to send a copy of a disconnection notice to municipalities when ordering the disconnection of certain multi-family dwellings.
October 21, 2013
Delmarva Power & Light informed the Maryland PSC of its intent to cancel the enrollment of 69 customers for which it received an enrollment transaction from Starion Energy but which Starion said were erroneous.
August 27, 2013
AEP Energy Launches New Site Optimized for Mobile Devices, Mobile Enrollments
August 9, 2013
Staff of the Public Utility Commission of Texas have filed a draft proposal for publication that would, consistent with recent legislation, require retail electric providers to send a copy of a disconnection notice to municipalities when ordering the disconnection of certain multi-family dwellings.
July 25, 2013
75% of TXU Customer Service Interactions Occurring Through Self-Service, Electronic Channels
July 18, 2013
The Pennsylvania PUC published a written order directing electric utilities to submit compliance plans for the development of a secure web portal allowing customers to access their account numbers remotely (to enable shopping in situations where the customer does not have their bill), and urged…
