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February 12, 2015
"CenterPoint Energy" announced that it has begun offering customers at CenterPoint Energy Houston Electric a Power Alert Service which automatically notifies consumers via SMS text, e-mail or phone call whenever a power outage or other power problem is detected at or near their address. The service…
February 9, 2015
A joint proposal in Central Hudson's rate case includes several changes to operating procedures applicable to retail access natural gas service at the utility.
February 3, 2015
The MarkeTrak Task Force has submitted a proposed ERCOT Retail Market Guide Revision Request (RMGRR 129) to provide additional guidelines regarding specific timing and responsibilities for a Competitive Retailer (CR) to complete a Customer Rescission MarkeTrak issue after completion of a Switch…
December 29, 2014
A Texas court on December 22 ordered that property averred to belong to retail provider AP Gas & Electric (TX), LLC, which was seized on December 19 by a vendor to fulfill an arbitration judgment against AP Holdings, LLC (the parent of AP Gas & Electric (TX), LLC), shall be returned.
December 11, 2014
Maine Assigns Docket for Review of Customer Usage Market Portal
December 1, 2014
The Connecticut PURA intends to improve the state's electric supplier rate board, at EnergizeCT.com, with the effort to be informed by "best practices" used in other states.
November 4, 2014
PPL Corp. announced this morning that the company expects about 450 positions to be eliminated as a result of cost reductions, primarily in the company's competitive generation business and its service organizations.
October 27, 2014
The FirstEnergy Pennsylvania electric distribution companies have sought a temporary waiver of the accelerated switching requirements which require multiple off-cycle switches to be completed within three business days the same billing cycle
October 22, 2014
The Pennsylvania PUC announced that additional functionality has been added to the PA Power Switch website.
October 10, 2014
The Public Utility Commission of Texas has directed the Independent Market Monitor and Texas Reliability Entity to "investigate" the load shedding event that occurred in the Lower Rio Grande Valley on October 8.
October 6, 2014
Note: This story updated 10/7 to correct that the notice was issued by Smart Meter Texas, not ERCOT
September 12, 2014
The Public Utility Commission of Texas has assigned to six retail electric providers the cost of broadcasting Commission meetings online.
August 14, 2014
The Pennsylvania PUC is allowing the electric distribution companies to delay the implementation of instant connects (switch-at-connect, or day-one switching) and seamless moves, in order to allow the EDCs to focus on implementation of a 3-business day switching timeframe.
August 6, 2014
Infinite Energy announced that it reached the 100,000 customer threshold this month.
July 14, 2014
ERCOT has invited retail electric providers to an August 4 workshop on Advanced Metering System (AMS) data focused on ERCOT's AMS data monitoring and processes.
July 10, 2014
The Maryland PSC granted a request from NRG Residential Solutions and directed Baltimore Gas & Electric to suppress "enrollment" notices that would otherwise be triggered and sent to customers of Dominion Retail which are being transferred to NRG after NRG purchased the Dominion Retail electric…
July 7, 2014
Consolidated Edison and several ESCOs have filed a stipulation at the New York PSC addressing ESCO complaints concerning alleged underforecasting by ConEd, which led to significantly higher imbalances and cashouts by ESCOs this winter.
June 23, 2014
The Public Utility Commission of Texas won't conduct further formal proceedings regarding the sharing of customer information by retail electric providers with third parties at this time, instead electing to continue to monitor the issue for potential future action as warranted.
June 18, 2014
In an update on its system issues, CenterPoint Energy Houston Electric (CNP) said in a market notice this morning that service orders and enrollments are now processing end to end through its systems
June 17, 2014
CenterPoint Energy Houston Electric is currently experiencing system issues which are preventing CNP from processing market transactions
June 17, 2014
Citing an increase in attrition from utility enrollment notification letters sent to customers being served by a new supplier after the acquisition of a customer book, NRG Residential Solutions has requested that the Maryland PSC direct Baltimore Gas & Electric to cease issuance of such letters in…
June 16, 2014
Staff of the Public Utility Commission of Texas have filed a draft proposal for adoption containing revisions to the Pro-Forma Retail Delivery Tariff.
June 11, 2014
Sharyland Utilities LP issued a market notice to retail electric providers yesterday that it temporarily stopped performing disconnections for non-pay in its areas newly open to choice after it became clear that a "large majority" of the DNP requests related to customer confusion or errors regarding…
June 9, 2014
Texas retail provider Pro Power Providers has named retail energy veteran Jason Bear as Vice President, Retail Operations
May 29, 2014
Centrica plc announced today that Chris Weston, Director, Centrica plc and Managing Director, International Downstream has tendered his resignation in order to become CEO of Aggreko plc, a provider of temporary and permanent power generation facilities and other energy and temperature control…
