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April 23, 2015
The Connecticut PURA has referred to the Connecticut Attorney General the matter of People's Power & Gas LLC's alleged failure to fulfill its obligation under a settlement to donate $35,000 to Operation Fuel.
April 22, 2015
Staff of the Public Utility Commission of Texas have recommended that a formal complaint filed by Victoria County against Noble Americas Energy Solutions concerning the imposition of the Gross Receipts Tax (GRT) on certain accounts during the 2005-07 period be referred to the State Office of…
April 22, 2015
Major Energy Electric Services LLC would refund to customers $262,500 and adhere to remediated sales practices under a settlement with Staff of the Illinois Commerce Commission and the Citizens Utility Board to resolve an investigation into the company's marketing practices.
April 20, 2015
The Connecticut PURA has directed Palmco Power CT, LLC to immediately cease all door-to-door marketing activities until the Authority concludes a review of alleged violations by Palmco, including allegations that a Palmco agent represented themself as from the utility and that a Palmco agent…
April 13, 2015
Staff of the Public Utility Commission of Texas have proposed a three-pronged approach to investigate high bill complaints in the Sharyland Utilities, LP service area.
April 10, 2015
A Texas ALJ has denied imposing a moratorium on the disconnection of service to a customer who has filed a complaint against their former retail electric provider (Ambit), but who has since switched providers and is now also not paying charges to their current REP (TXU), as the customer disputes…
April 10, 2015
The Pennsylvania PUC, in an interlocutory order on a complaint against a retail supplier, has affirmed that it lacks authority to review whether a violation of Unfair Trade Practices and Consumer Protection Law (CPL) and Telemarketer Registration Act (TRA) has occurred.
April 9, 2015
A Texas ALJ ultimately has discretion whether to order CenterPoint Energy Houston Electric to continue service, pursuant to PURA § 17.157(b)(5), to a complainant who has filed a formal complaint against their former retail electric provider regarding certain demand charges, but who continues to…
April 6, 2015
A Public Utility Law Judge has concluded that sanctions sought by Staff of the Maryland PSC against Starion Energy are not supported by any evidence, and that the activity to which Staff objects has already been litigated and settled.
April 3, 2015
A Texas ALJ has ruled that a complaint case brought by a customer against Ambit Energy and CenterPoint Energy Houston Electric regarding the imposition of demand charges after the customer's rate class was changed shall only address charges during the period the customer was served by Ambit.
April 3, 2015
The Connecticut PURA has directed Liberty Power Holdings, LLC to answer several questions regarding, including its legal justification for, Liberty Power's potential imposition of a pass-through charge on certain Connecticut customers.
March 31, 2015
Air Liquide Large Industries U.S., LP would pay $50,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of Electric Reliability Council of Texas (ERCOT) Protocol § 8.5.1.1 and ERCOT Operating Guide §§ 2.2.8 and 2.3.1.2, related to primary…
March 30, 2015
CenterPoint Energy Houston Electric, LLC has requested that a Texas ALJ rule on whether the scope of complaint brought by a customer against the TDU and Ambit Energy regarding demand charges should extend to all of the demand charges billed by the CenterPoint TDU passed-through to the customer…
March 27, 2015
The Maine Public Utilities Commission formally announced that certain former customers of People’s Power and Gas, LLC will receive a credit on their electric bills beginning March 30 for an unauthorized service fee the company assessed in November and December of 2013.
March 27, 2015
Pennsylvania Attorney General Kathleen G. Kane and Acting Consumer Advocate Tanya J. McCloskey announced a proposed settlement with an electric generation supplier, which the AG and OCA had alleged had engaged in deceptive marketing of variable electric rates to Pennsylvania consumers, many of whom…
March 25, 2015
Victoria County has newly filed a formal complaint with the Public Utility Commission of Texas seeking a refund of certain charges levied by its then-retail electric provider, which were originally billed from September 2005 through February 2007 (Docket 44562).
March 24, 2015
Texas Public Utility Commissioner Brandy Marty Marquez has requested that the Commission open a project to investigate factors which have led to several recent complaints about high bills in the Sharyland Utilities, LP service area, which transitioned to retail choice a year ago.
March 19, 2015
An initial decision from a Pennsylvania ALJ would find that a Blue Pilot Energy, LLC terms of service contained confusing and "ambiguous" language regarding rate changes, and would therefore find that the terms of service violate Commission regulations that require the use of plain language and…
March 17, 2015
At a recent supplier working group meeting, the Connecticut PURA issued several compliance directives and reminders to suppliers, including direction to timely respond to customer complaints.
March 16, 2015
In response to the Connecticut PURA's newly opened review of its termination fee policies, Viridian Energy informed PURA that it has been following statutory requirements
March 13, 2015
CPS Energy would pay $22,500 under a settlement with Staff of the Public Utility Commission of Texas to resolve CPS Energy's alleged failure to adhere to Electric Reliability Council of Texas (ERCOT) Protocols §§ 6.5.7.6.2.3(4), related to non-spinning reserve service (NSRS) deployment, and 8.1.1.4…
March 12, 2015
NRG Texas Power, LLC would pay $35,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve NRG Texas Power's alleged failure to adhere to Electric Reliability Council of Texas (ERCOT) Protocols § 8.1.1.4.2(1)(b), related to Responsive Reserve Service (RRS) energy…
March 11, 2015
The Pennsylvania Public Utility Commission (PUC) announced the launch of a PUC website feature allowing users to search by company for formal complaints filed against regulated utilities and competitive suppliers.
March 9, 2015
FERC has issued an order to City Power Marketing, LLC and K. Stephen Tsingas directing them to show cause why they should not be found to have violated section 1c.2 of the Commission's regulations and section 222 of the Federal Power Act (FPA) by engaging in fraudulent Up To Congestion (UTC)…
March 5, 2015
The Public Utility Commission of Texas has opened a proceeding to disburse the proceeds from Proton Energy's letter of credit.
