March 5, 2015
Texas PUC Warns Households Targeted In Energy-Saving Scam Using PUC Name
The Public Utility Commission of Texas is alerting electric customers to an, "illegal, unauthorized and inaccurate notice that has been sent to Texas households."
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Enforcement, Complaints & Compliance
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March 5, 2015
Pennsylvania ALJ: Retail Supplier's Costs/Expenses Relevant To Complaint Case (Subject to Discovery); Profits and Revenues Are Not
Due to the wording of its disclosure statement, the costs, expenses, and billings of Blue Pilot Energy, LLC are relevant to a complaint brought against the supplier by the Pennsylvania Office of Consumer Advocate, and therefore are permissible subjects for discovery, a Pennsylvania ALJ said in a…
March 4, 2015
PUC Issues Warning Letter to Over Two Dozen Suppliers
The Pennsylvania PUC has issued warning letters to over two dozen electric generation suppliers (retail suppliers and brokers) concerning proof of a renewed bond or other security
March 4, 2015
Ohio Universities File Complaint Against FirstEnergy Solutions Over Polar Vortex Surcharge
Several Ohio universities have filed a complaint at the Public Utilities Commission of Ohio against FirstEnergy Solutions regarding FES's imposition of an RTO Expense Surcharge, to recover polar vortex-related ancillaries, on the universities' fixed price contracts.
March 3, 2015
Retail Energy Suppliers Among Top Five Sources of Consumer Complaints, AG Says
Complaints concerning retail energy suppliers are among the top five categories of consumer complaints, New Jersey Acting Attorney General John J. Hoffman and the New Jersey Division of Consumer Affairs said yesterday.
March 3, 2015
Retail Supplier Reaches Settlement With Commission Staff Over Use of Term "Lower Rates", Implied Savings
Staff of the Illinois Commerce Commission said that it has reached a settlement with Nordic Energy Services, LLC regarding the supplier's marketing practices.
February 27, 2015
Regulator to Examine Retail Supplier's Application of Termination Fees
The Connecticut PURA has re-opened the licensing docket of Viridian Energy, Inc. to examine the supplier's alleged application of termination fees to certain customers.
February 27, 2015
Regulator to Examine Retail Supplier's Minimum Usage Requirement, Marketing
The Connecticut PURA has re-opened the licensing docket of Palmco Power CT, LLC to examine the supplier's marketing and solicitation practices as they relate to "minimum usage requirements" allegedly cited by Palmco.
February 27, 2015
Notice of Violation Would Fine Retail Supplier $5,000
The Connecticut PURA has issued a Notice of Violation against Verde Energy USA concerning Verde's compliance with the quarterly notice required to be sent to customers.
February 26, 2015
Report: Texas Electric Complaints See Small Increase in 2014
The total volume of electric complaints filed by consumers with the Public Utility Commission of Texas (PUCT) in calendar year 2014 increased by approximately 5% from last year's record low volume, Regulatory Compliance Services reported
February 25, 2015
Nordic Energy Releases Statement on Investigation Matter To Be Considered At Today's Illinois Commerce Commission Meeting
Per its docket, the Illinois Commerce Commission is scheduled today to consider opening a formal investigation of Nordic Energy Services, LLC.
February 20, 2015
Draft Order Would Fine Retail Supplier $2,000
An initial decision from a Pennsylvania ALJ would fine IDT Energy, Inc. $2,000 after the initial decision concludes, in a customer complaint case, that IDT Energy charged a customer a rate in excess of the Price to Compare when its sales agent had represented to the customer that the rate would be…
February 18, 2015
Texas QSE to Pay $20,000 Under Settlement with PUCT Staff
Exelon Generation Company, LLC would pay $20,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve its alleged failure to adhere to Electric Reliability Council of Texas (ERCOT) Protocols § 8.1.1.4.2(1)(b), related to Responsive Reserve Service (RRS) energy…
February 17, 2015
PUC Rules It Can't Hear Complaint Which Merely Alleges Retail Supplier's Rates Are "Too High"
The Pennsylvania PUC affirmed that it lacks traditional ratemaking authority over competitive suppliers and therefore cannot address a customer complaint which merely alleges that a retail supplier's rates are "too high," in granting an interlocutory review sought by Blue Pilot Energy.
February 16, 2015
Briefly
Texas REP Withdraws Complaint Against TDU
February 12, 2015
Connecticut Issues Final Decision Ordering Retail Suppliers to Pay Alternative Compliance Payments for 2012 RPS
The Connecticut PURA has issued a final decision on retail suppliers' RPS obligations for 2012, and directed several retail suppliers to pay alternative compliance payments.
February 11, 2015
PSC Directs Wisconsin Electric Power Company to Show Case Why Utility Should Not Be Prohibited From Retiring Presque Isle Power Plant
The Michigan Public Service Commission has directed Wisconsin Electric Power Company (WEPCo) to show cause why it should not be prohibited from suspension of operations or retirement of the Presque Isle Power Plant (PIPP).
February 11, 2015
Pa. PUC "Lays Down the Law" To Retail Suppliers, Emphasizes Peer Review
The Pennsylvania PUC recently met with retail energy suppliers to, "lay down the law", in the wake of the polar vortex, and to emphasize the need for peer review in the industry to weed-out bad actors.
February 6, 2015
Briefly
Texas Complaint Regarding REPs' Duty To Inform Customer of Rate Changes Won't Be Referred to Arbitration
February 3, 2015
FERC Seeks $5 Million Penalty Against Generator, Alleging Manipulation
FERC ordered Maxim Power Corporation, Maxim Power (USA), Inc., Maxim Power (USA) Holding Company Inc., Pawtucket Power Holding Co., LLC, Pittsfield Generating Company, LP and Kyle Mitton to show cause why they should not be found to have violated section 1c.2 of the Commission’s regulations and…
February 2, 2015
Briefly
Texas REP, TDU Reach Settlement Regarding Complaint Concerning Inaccurate Settlement Meter Data
January 30, 2015
Texas Generators to Pay $109,000 Under Settlement With PUCT Staff
Several affiliates of Invenergy LLC would in aggregate pay $109,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of ERCOT Protocols §§ 3.9.1(2), related to current operating plan criteria (COP) and 2.6.2(1), related to generators.
January 30, 2015
PUC Orders That Retail Supplier's Financial Security Be Used to Refund Improper Customer Charges
The Maine PUC has ordered that the financial security posted by People's Power and Gas LLC be used to refund customers for an improper monthly fee charged by PP&G, since PP&G, having declared bankruptcy, is in no position to refund the charge.
January 30, 2015
PUC Commissioners Slam Utility Over Non-Compliance With Choice Enhancement
The Pennsylvania PUC denied Duquesne Light's request for an extended waiver to implement accelerated customer switching, as Chairman Robert Powelson and Commissioner Pamela Witmer slammed the utility for being "consistently wrong" in estimating when it would be able to offer a solution permitting…
January 27, 2015
Texas REP to Pay $60,000 to Settle Alleged Violations Resulting from Differing Interpretation of Rules
Young Energy, LLC d/b/a Payless Power would pay $60,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of the deferred payment plan rules, which result from differing interpretations held by Staff and the company concerning the rules.