April 24, 2013
Retail Supplier ENCOA Offering Referral, Affinity Program to Small Businesses
ENCOA has launched a new small business affinity/referral program in Ohio called the Partner Program.
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Marketing and Sales
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April 17, 2013
Texas Retail Provider Offering Customers $10 Gift Card to Comparison Shop
A Texas retail electric provider is providing customers a $10 gift card for comparison shopping its rates
April 12, 2013
Reliant Marketing Rangers, Texans Themed Products
Reliant is marketing several residential electricity plans in ERCOT themed with the state's professional sports teams, including the Houston Texans, Texas Rangers, and Dallas Cowboys.
April 11, 2013
Just Energy Launches Affinity Program With University
Just Energy announced a partnership with Stevens Institute of Technology, a private research university located in Hoboken, New Jersey, to offer exclusive energy and green lifestyle products through an affinity program.
April 5, 2013
New Hampshire Consumer Advocate Issues Alert to Electric Customers Over Telemarketing
The New Hampshire Office of the Consumer Advocate (OCA) yesterday issued an alert reminding customers that, "telemarketers offering a new rate or discount on your electricity bill must follow Public Utilities Commission's Consumer Protection rules."
April 5, 2013
Pennsylvania Maintains Broad Definition of "Agent" in Marketing Rules, In Order to Maintain Oversight of Multi-Level Marketing
The Pennsylvania PUC denied rehearing seeking a narrower definition of the term "agent" in marketing rules applicable to retail electric and natural gas suppliers, in large part because the PUC fears the more specific definition sought by retail suppliers could be read to exclude multi-level…
March 26, 2013
Reliant Marketing 'Keep it Cool' Plan with 15% Discount, Free AC Tune Up
With summer approaching, Reliant has begun marketing a "Keep it Cool" electricity plan for Texas residential customers.
March 20, 2013
Pennsylvania Attorney General Receiving Numerous Complaints of Energy Suppliers Claiming to be Utility
The Pennsylvania Attorney General said that it has been getting numerous complaints that customers are encountering sales agents offering an energy supply product who fraudulently claim to be from the utility, and warned customers that products offered by such agents raise the customer's rate…
March 13, 2013
Feds to Texas: Regulate Retail Electric Providers' Marketing Claims for Demand Response Products
The Public Utility Commission of Texas should consider, "developing simple, clear model disclosures that describe actual cost savings, measured fairly," regarding demand response and similar offerings from retail electric providers, the Staff of the Federal Trade Commission said in comments to the…
March 4, 2013
Retail Supplier Recommends New York Require Contracts to Disclose Payment of Fee to Broker
A retail supplier has recommended to the New York PSC that retail supply contracts which are the result of brokering should disclose to the customer that the broker is being paid for its services by the retail supplier.
March 1, 2013
ChooseEnergy.com Expands Online Shopping Portal to Pennsylvania
ChooseEnergy.com has launched its energy shopping comparison platform for Pennsylvania energy consumers and business owners.
February 26, 2013
New Jersey Orders Retail Suppliers to Certify Compliance with Telemarketing Laws, Including Agents' Compliance
The New Jersey BPU recently sent a letter to retail suppliers concerning state and federal telemarketing laws, requiring suppliers to certify compliance with such laws.
February 26, 2013
Briefly
Glacial Energy Offering Military Discounts
February 26, 2013
Resident Power Seeks Declaratory Order on Ability to Switch Former PNE Energy Supply Customers
On February 22, aggregator Resident Power LLC petitioned the New Hampshire PUC for a declaratory order that its transfer of aggregation customers from customers originally placed with PNE Energy Supply, LLC, who were dropped to default service due to a PNE Energy Supply default, to a new competitive…
February 19, 2013
Retail Supplier Signs Multi-Year Sponsorship Agreement With U.S. Open (Golf) Winner Jim Furyk
Constellation announced today that it has signed a multi-year sponsorship agreement with professional golfer Jim Furyk, winner of the 2003 U.S. Open, that will feature prominent brand assets and promotional and hospitality opportunities on and off the PGA Tour.
February 19, 2013
CUB Report Card Gives Illinois Retail Suppliers High Marks for $200 Million In Savings, But Warns Of Misleading Pitches, High Exit Fees, Major Market Shift
Electricity competition saved Illinoisans up to $218 million in 2012, the Illinois Citizens Utility Board said in a market report card, but CUB gave retail suppliers an overall grade of "incomplete" for, "reports of misleading pitches, a lack of innovation, and the looming question of whether they…
February 18, 2013
Illinois Citizens Utility Board to Release Report Card on Electric Competition
The Illinois Citizens Utility Board (CUB) will issue today its first-ever report card on electric competition, and, "alert consumers about troubling reports of potentially fraudulent telephone and door-to-door marketing in Chicago neighborhoods."
February 18, 2013
Maryland Directs Supplier to Remove Reference to Guarantee of "Cheaper Electricity"
The Maryland PSC has directed a retail supplier to remove a reference to "cheaper electricity."
February 6, 2013
Gulf Electricity Bundling Free Gasoline with Electric Supply Offers
Gulf Electricity is now offering customers enrolling onto electric supply service a free gasoline card, with the amount tied to kWh usage, from its parent Gulf Oil LP.
February 5, 2013
National Energy Marketers Association Publishes National Energy Marketing Standards of Conduct
The National Energy Marketers Association (NEM) has formally adopted and announced the National Marketing Standards of Conduct for energy marketers.
February 5, 2013
Retail Energy Supply Association Unveils Updated Consumer Guide
Responding to rising interest among consumers and state regulators, the Retail Energy Supply Association (RESA) has updated its Consumer Education Guide, designed to help customers make informed decisions when shopping for competitively priced electricity and natural gas.
February 1, 2013
Bounce Energy to Reward New Customers for Accurately Predicting Result of Groundhog Day
Bounce Energy is providing new customers a reward for guessing correctly whether or not Punxsutawney Phil sees his shadow when he arises from hibernation on Groundhog Day, February 2nd, 2013.
February 1, 2013
National Energy Marketers Association to Release National Marketing Standards of Conduct in Advance of NARUC
The National Energy Marketers Association will release a National Marketing Standards of Conduct for the sale of retail energy in advance of the winter National Association of Regulatory Utility Commissioners meeting, which begins this Sunday.
January 24, 2013
Maryland PSC Expresses Concerns with Supplier Marketing Materials Using Phrases "Pay Less" and "Lower Your Bill"
The Maryland PSC yesterday expressed concern with retail supplier marketing materials informing customers that they would "Simply Pay Less" and "lower your electric bills today" by enrolling with a retail supplier.
January 21, 2013
Briefly
BidURenergy Offering $1,000 Cash Back for Enrolling in Green Plan