November 16, 2011
Stream Energy Customers May Pay Bills at Wal-Mart Under Exclusive Program
Stream Energy announced this morning that its customers are now able to pay their electric bill at any Wal-Mart store in Texas.
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November 15, 2011
Load Overpays PJM Generators due to Software Error, Overpayments Extend Beyond Re-billing Limit
PJM has been over-paying Balancing Operating Reserve Lost Opportunity Cost credits to generators for an extended period of time which extends beyond the two-year limit for adjusting billing statements, it reported to FERC.
November 15, 2011
Switch Holds Decrease at TNMP, Growth Slows Elsewhere
The total number of switch holds applicable to customers as part of entering into a deferred payment plan with a retail electric provider fell at Texas-New Mexico Power in the month of October, while the net growth of accounts subject to a switch hold decreased in all other ERCOT service areas.
November 10, 2011
PUCT Adopts Standard Form Prepaid Disclosure Statement
The PUCT approved a final Prepaid Disclosure Statement for REPs, adopting Staff's latest proposal without substantive modification (Project 39357).
October 27, 2011
Texas Commissioners Reach Agreement on Prepaid Disclosure Statement, Worksheet
PUCT Commissioners have all agreed with Staff's proposed worksheet to be added to the Prepaid Disclosure Statement to address the disclosure of TDU discretionary charges (39357).
October 17, 2011
Briefly
World Energy Solutions Purchases Northeast Energy Solutions
October 13, 2011
Pablos Suggests Worksheet to Eliminate TDU Fees from Prepaid Disclosure Statement
The PUCT will continue consideration of a standard form Prepaid Disclosure Statement after Commissioner Rolando Pablos proposed addressing TDU fee disclosures through a worksheet that encourages the customer to call the REP with specific questions on TDU fees, rather than listing the fees on the…
October 12, 2011
WGL Intends to Bill Retail Suppliers for Costs Disallowed from Inclusion in Sales Service PGA
Washington Gas Light intends to bill competitive service providers (CSPs) for the "excess" gas costs that will be calculated by the Maryland PSC and excluded from the sales service rate due to WGL's decision to allow cash-outs by retail suppliers for imbalances, rather than applying a volumetric…
October 11, 2011
ICC Staff Says ComEd Purchase of Uncollectibles Charge Should Only Reflect Incremental Costs
Administrative costs assessed to retail suppliers under Commonwealth Edison's Purchase of Uncollectibles tariff should be limited to those costs which are truly incremental and not already included in base rates, Illinois Commerce Commission Staff said in recently filed testimony (11-0435).
October 6, 2011
MXenergy Reports Erroneous Charging of Termination Fees
MXenergy reported to the Connecticut PURA that it erroneously sent early termination fee collection letters to several customers, and "a small percentage" of those customers paid the fee in error as a result.
October 3, 2011
Just Energy, Customer Settle Billing Dispute Which Implicated Treatment of UFE in ERCOT Market
Taqueria El Zarape (TEZ) and Just Energy Texas, LP have filed a stipulation (38448) to resolve a billing dispute brought before the PUCT which originally implicated larger market issues such as how REPs pass through ERCOT unaccounted for energy (UFE) and RMR charges (4/27/10) .
September 27, 2011
N.Y. PSC Again Declines to Address ConEd Rate Ready Billing Issues
In a secretarial letter, the New York PSC said that a proceeding to resolve outstanding rate ready consolidated billing issues at Consolidated Edison, which have reached an impasse under a prior collaborative, may not be instituted in the form requested by the Retail Energy Supply Association…
September 22, 2011
Texas Power to Pay $65,000 to Resolve PUCT Staff Compliance Audit
Texas Power L.P. would pay $65,000 under a settlement with PUCT Staff to resolve allegations that Texas Power was not in full compliance with 30 provisions of the Substantive Rules (39791).
September 20, 2011
Texas Switch Holds Remain Less than 1% of Residential ESI IDs
Switch holds placed on customers as part of entering into a deferred payment plan with a retail electric provider still apply to less than 1% of residential ESI IDs in ERCOT since the introduction of switch holds in June, according to data through the end of August filed by the TDUs.
September 20, 2011
IGS Energy Seeks Retail Gas Market Enhancements as Condition of Constellation-Exelon Merger
Interstate Gas Supply asked the Maryland PSC to condition the merger of Constellation Energy and Exelon on improvements to the design and operation of the retail gas market at Baltimore Gas & Electric.
August 25, 2011
RESA Formally Petitions N.Y. PSC To Address Rate Ready Billing Issues
The Retail Energy Supply Association petitioned the New York PSC to institute a new proceeding to examine and consider the issues raised in the Consolidated Edison rate ready utility consolidated billing collaborative.
August 24, 2011
Study at ConEd Details Improved Collections, Lower Costs from Electronic Bills
Fiserv, Inc., a financial services technology solutions provider, announced results of a study of Consolidated Edison customers that shows offering electronic bills through online banking or the company's website can lead to enhanced cash flow and reduced customer care costs.
August 22, 2011
Md. PSC Directs Potomac Edison to Investigate Acting as Curtailment Service Provider
Potomac Edison, "should investigate the potential for the creation of a CSP [curtailment service provider] program administered by Potomac Edison that is similar to its programs in West Virginia and Pennsylvania," the Maryland PSC directed in an order issued Friday (9236).
August 17, 2011
Champion Energy Again Tops J.D. Power Rankings for Texas Residential Customers
Champion Energy Services has repeated as the highest-ranked retail electric provider for Texas residential service under J.D. Power and Associates' annual customer satisfaction survey.
August 16, 2011
Texas Switch Holds Less Than Half a Percent of Residential ESI-IDs
Switch holds placed on customers as part of entering into a deferred payment plan with a retail electric provider apply to less than 0.5% of residential ESI IDs in ERCOT since the introduction of switch holds in June, according to data filed by the TDUs.
August 8, 2011
SCANA Energy Marketing Receives Approval for Georgia Prepaid Product
The Georgia PSC approved several waiver requests to allow SCANA Energy Marketing, Inc. to offer a prepaid product for natural gas service.
August 3, 2011
Infinite Energy Receives Approval for Georgia Prepaid Product
The Georgia PSC approved several waiver requests to allow Infinite Energy to offer a prepaid product for natural gas service.
August 1, 2011
New Orange & Rockland Rate Case Includes Updated Merchant Function Charges
Orange & Rockland has filed a new electric rate case with the New York PSC, proposing to cover three rate years beginning July 1, 2012.
July 29, 2011
Briefly
Pa. PUC Grants Temporary Waiver from Budget Billing to Constellation NewEnergy
July 27, 2011
ICC Staff Warns Draft Order on ComEd POR Could Harm ICC's Case Regarding Flat Admin. Charge on Appeal
A proposed order regarding Commonwealth Edison's Purchase of Receivables uncollectibles discount rate could hurt the Illinois Commerce Commission's position on appeal regarding the POR administrative cost component, Staff said in a brief on exceptions.