HomeNews By TopicBilling
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
April 23, 2012
Staff of the Public Utility Commission of Texas has sought guidance from the Commission concerning potential amendments to rules governing retail electric providers' obligation to submit reconnection requests, including shortened timelines for REPs to submit such requests after a…
April 19, 2012
TXU Energy has added 384 Walmart stores to its network of nearly 4,000 authorized payment locations throughout Texas.
April 19, 2012
PNE Energy Supply LLC, d/b/a Power New England, has petitioned the New Hampshire PUC for an order requiring modifications to Public Service of New Hampshire's Services and Schedule of Charges for Energy Service Providers, "to ensure that all small customers benefit from retail electricity…
April 9, 2012
Direct Energy has announced it will be providing customers in Dallas, Tarrant, Ellis and Kaufman County a two week leeway on making their electricity payments following recent tornadoes.
April 5, 2012
Interstate Gas Supply, Inc. has requested that PUCO direct Ohio Power Company to, "establish a collaborative to design and implement a purchase of receivables ('POR') program for residential and small commercial customers in Ohio Power's service territory."
April 1, 2012
Young Energy, LLC d/b/a Payless Power asked that the Public Utility Commission of Texas deny a petition for emergency rulemaking from various customers who are seeking a prohibition on the installation of advanced meters and removal of already installed meters, or, alternatively, an ability for…
March 15, 2012
The number of switch holds applicable to residential customers in ERCOT as part of entering into a deferred payment plan with a retail electric provider declined significantly during February, according to the latest reports filed with the PUCT.
March 7, 2012
The total volume of electric complaints filed by consumers with the Public Utility Commission of Texas (PUCT) in Calendar Year 2011 was the lowest level recorded since the competitive market opened in 2002, Regulatory Compliance Services said in an annual report.
February 21, 2012
January marked the first month that Oncor, CenterPoint Energy Houston Electric, and AEP Texas Central Company have seen a net decline in the total number of switch holds applicable to residential customers as part of entering into a deferred payment plan with a retail electric provider, according to…
February 20, 2012
Central Hudson Gas & Electric has filed an updated purchase of receivables discount rate with the New York PSC.
February 6, 2012
PUCT Staff have filed a draft proposal for publication to exempt certain non-residential secondary voltage service customers from the demand ratchet (39829).
February 3, 2012
Retail suppliers and other competitive supply parties have asked the California PUC to consider the further unbundling of distribution rates at Pacific Gas & Electric.
January 9, 2012
The PUCT executive director has issued a Notice of Violation (NOV) against Glacial Energy seeking an administrative penalty of $235,750 as Oversight and Enforcement Staff alleged, among other things, that Glacial is not in compliance with the current requirements for REP ownership, alleged that…
January 3, 2012
Bounce Energy has launched a cash-back program.
December 30, 2011
Columbia Gas of Pennsylvania, Inc. has informed the PUC that, effective December 30, 2011, Columbia will cease recovery of the administrative adder included in its Purchase of Receivables discount rate.
December 22, 2011
The Maryland PSC approved Baltimore Gas & Electric's petition to temporarily lower the late payment fees applicable to customer electric and gas bills, due to a transition to BGE's new billing system.
December 22, 2011
Ohio Power Company (AEP Ohio) has sought approval from PUCO to implement a Competitive Retail Electric Service (CRES) Consolidated Rate Ready bill format to become effective on February 15, 2012.
December 21, 2011
The Maryland PSC has directed Baltimore Gas & Electric to resume testing natural gas suppliers for entry onto BGE's system on March 1.
December 20, 2011
The total number of switch holds applicable to customers as part of entering into a deferred payment plan with a retail electric provider fell at Texas-New Mexico Power and AEP Texas North Company during the month of November.
December 19, 2011
The Maryland PSC may wish to direct the state's utilities to advise the Commission of any intentions for significant billing and backoffice system implementations that will affect various market participants, the Maryland PSC Staff has recommended.
December 14, 2011
The Pennsylvania PUC should reject a settlement among Philadelphia Gas Works and retail suppliers to increase customer education and improve operational rules for choice suppliers due to the costs that such measures would impose on distribution customers, the Office of Consumer Advocate said in…
December 9, 2011
Frontier Utilities Inc. would pay $28,500 under a settlement with PUCT Staff to resolve allegations that Frontier Utilities was not in full compliance with 15 provisions of the Substantive Rules (39981).
December 1, 2011
The PUCT this morning set the 2012 interest rate apllicable to REPs. Texas electric customers who are over-billed will be paid 0.22 percent interest in 2012, while customers will receive 0.12 percent interest on deposits with REPs.
November 21, 2011
Stream Spe, Ltd. would pay $20,000 under a settlement with PUCT Staff to resolve allegations that Stream, "in certain limited instances," was not in compliance with several provisions of the Substantive Rules.
November 21, 2011
Baltimore Gas & Electric has asked the Maryland PSC to approve, on a temporary basis, lower late payment charge factors for electric and gas service, due to a transition to a new billing system.
