HomeNews By CategoryEnforcement, Complaints & Compliance
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
April 22, 2016
AP Gas and Electric has withdrawn without prejudice its petition filed with the Public Utility Commission of Texas which had sought the issuance of a declaratory or other order stating that the Mayor of the City of McAllen, acting on the City's behalf, exceeded the City's jurisdiction when hearing…
April 19, 2016
The City of McAllen, Texas, which had asserted original jurisdiction over retail provider AP Gas and Electric to adjudicate a customer complaint against APG&E, is, "withdrawing," such decision.
April 14, 2016
Respond Power LLC has reached a global settlement in principle with the Pennsylvania Office of Consumer Advocate and Attorney General concerning a complaint filed by the OCA and AG regarding Respond Power's marketing practices
April 4, 2016
ERCOT said in comments to the Public Utility Commission of Texas that on March 18, 2016, TruSmart Energy, LLC defaulted on its financial obligations to ERCOT under the ERCOT Protocols, which resulted in the termination of TruSmart's Standard Form Market Participant Agreement (SFA) with ERCOT.
March 31, 2016
FERC has approved a $3 million settlement between its Office of Enforcement (Enforcement) and Berkshire Power Company LLC (Berkshire) and Power Plant Management Services LLC (PPMS) to resolve an investigation into whether Berkshire and PPMS violated certain anti-manipulation rules as a result of…
March 31, 2016
The City of McAllen, Texas said in a filing with the Public Utility Commission of Texas that it "believed" it had original jurisdiction over a complaint against a retail provider, but said that it is now in the process of "reviewing" the facts and applicable law to reach its "definitive" position.
March 30, 2016
Links EP, LLC would pay $40,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve Links' alleged failure to adhere to Electric Reliability Council of Texas Protocols § 8.1.3.3.1, related to Emergency Response Service Performance (ERS) and Testing
March 25, 2016
The Maryland PSC recently adopted a final order which imposes a civil penalty of a $250,000 on Major Energy Electric Services, LLC and a $50,000 civil penalty, jointly and severally, on Major Energy Electric Services, LLC and Major Energy Services, LLC, as a result of an investigation into the…
March 23, 2016
A U.S. District Court has granted a motion to dismiss filed by Starion Energy PA, Inc. and dismissed a suit, which had sought class action status, brought against the company concerning variable rates and whether such rates were obligated to reflect "market" pricing.
March 22, 2016
A U.S. District Court has granted summary judgment in favor of Ambit Energy in a suit, which had sought class action status, brought against the company concerning variable rates, as the Court dismissed the suit
March 22, 2016
Texas retail provider TruSmart Energy has informed customers that TruSmart has reached an agreement for the sale of its Prepay and Weekly/BiWeekly product customer contract portfolio to Now Power (a trade name of Brooklet Energy Distribution).
March 21, 2016
The Pennsylvania PUC adopted a final order which approved, with one modification, a $7 million settlement between Energy Services Providers Inc. (d/b/a Pennsylvania Gas & Electric or PAG&E) and the state's Attorney General and Office of Consumer Advocate
March 18, 2016
Raiden Commodities sought to withdraw, without prejudice to re-filing, a complaint filed with the Public Utility Commission of Texas against ERCOT in which Raiden had sought an order directing ERCOT to resettle the market on two days on which Raiden alleged ERCOT's actions in the wake of hardware…
March 15, 2016
Supreme Energy, Inc. proposed that the New York PSC could set up a "rating system" for ESCOs, similar to the points used on driver's licenses, in which ESCOs with records of good behavior could apply such record in an instance of a Uniform Business Practice violation.
March 14, 2016
A proposed Connecticut PURA decision would impose a $121,000 civil penalty on Liberty Power Holdings, LLC (Liberty), and place Liberty Power Holdings, LLC on a probationary period, for what the proposed order would conclude constituted impermissible "back-billing" by the company.
March 11, 2016
Viridity Energy Inc. would pay $15,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve Viridity's alleged failures to adhere to Electric Reliability Council of Texas (ERCOT) Protocols § 8.1.3.3.1, related to Emergency Response Service Performance (ERS) and Testing.
March 11, 2016
The Public Utility Commission of Texas has directed the City of McAllen to file a response to the petition from AP Gas and Electric, in which APG&E sought a declaratory order from the PUC stating that the Mayor of the City of McAllen, acting on the City's behalf, exceeded the City's jurisdiction…
March 11, 2016
At a regularly scheduled meeting with utility consumer service representatives yesterday, PSC Staff reminded utilities, consistent with current protocols, to direct consumer complaints about deceptive marketing to the PSC, including any such complaints concerning ESCOs
March 10, 2016
The Connecticut PURA, in an interim order, ordered Palmco Power CT, LLC to send to its existing customers a letter comparing the customer's current Palmco rate with the default service rate, and informing the customer how to switch.
March 10, 2016
Alleging that ESCOs may jack up rates under the assumption this is the "final opportunity" to make money in New York, the New York PSC has asked a court to require ESCOs petitioning for review of the PSC's full stop retail markets order to provide an undertaking in the amount of $100 million to…
March 9, 2016
Current Utilities, Inc. formally requested a hearing on a Notice of Violation issued against the company by the executive director of the Public Utility Commission of Texas
March 7, 2016
Laredo WLE, LP would pay $30,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve Laredo's alleged failures to adhere to Electric Reliability Council of Texas (ERCOT) Protocols § 8.1.1.2(17) relating to quick start generation resources
March 4, 2016
Massachusetts Attorney General Maura Healey announced the creation of the Consumer Advocacy & Response Division (CARD), which will include utility bill and related issues
March 1, 2016
East Coast Power & Gas, LLC filed a complaint at the New York PSC against KeySpan Gas East Corporation d/b/a National Grid concerning the LDC's plan to update the current outbound 820 file to include: (1) the netting out of the Billing Service Fee and the Credit and Collection Fee for the National…
February 26, 2016
AP Gas and Electric (TX), LLC has pressed the Public Utility Commission of Texas to establish a process to review its request for a declaratory order from the PUC stating that the Mayor of the City of McAllen, acting on the City's behalf, exceeded the City's jurisdiction when hearing and ruling on…
