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ERCOT Region

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75% of TXU Customer Service Interactions Occurring Through Self-Service, Electronic Channels

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First in EnergyChoiceMatters.com: PPL EnergyPlus Expands Residential Service to Penelec

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Direct Energy to Acquire Bounce Energy

Centrica plc’s North American subsidiary, Direct Energy, has agreed to acquire the privately-owned Texas-based electricity retailer Bounce Energy (“Bounce”) for $46 million (£30 million) in cash plus additional working capital.

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NextEra Energy Services to Offer Electricity Services to 400 Illinois School Districts

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ERCOT Region Retail Energy News (Page 231) | EnergyChoiceMatters.com