May 15, 2012
Switch Holds Decline Considerably at Oncor
The number of switch holds applicable to residential customers in ERCOT as part of entering into a deferred payment plan declined significantly at Oncor during April.
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May 14, 2012
Rochester Gas & Electric Files to Use Alternative Index for Cashouts
Rochester Gas & Electric has filed with the New York PSC to modify its tariff to allow the use of an alternative suitable index for cashouts as set forth in its Gas Transportation Operating Procedures (GTOP) Manual.
May 10, 2012
Ohio Commission Directs Staff to Propose Next Steps on Customer Data Access, Privacy
The Public Utilities Commission of Ohio has directed Staff to form a proposal recommending the appropriate next steps for the Commission's review of consumer privacy protection and customer data access issues, and to file its proposal in a new docket.
April 30, 2012
Texas Won't Expand Rulemaking to Cover REPs' Disconnect/Reconnect Obligations
The Public Utility Commission of Texas will not expand the scope of a rulemaking concerning conforming changes to the disconnection and reconnection rules to address changes in retail electric providers' disconnection notices or their obligation to submit reconnection requests.
April 25, 2012
Texas Switch Holds Decline in Three Areas, Up Slightly at Oncor
The number of switch holds applicable to residential customers in ERCOT as part of entering into a deferred payment plan declined in three territories during Match, but saw a small increase at Oncor.
April 23, 2012
Texas Staff Seeks Commission Guidance on Shorter Reconnection Timelines Applicable to REPs
Staff of the Public Utility Commission of Texas has sought guidance from the Commission concerning potential amendments to rules governing retail electric providers' obligation to submit reconnection requests, including shortened timelines for REPs to submit such requests after a…
April 19, 2012
TXU Adds Walmart as Authorized Payment Location
TXU Energy has added 384 Walmart stores to its network of nearly 4,000 authorized payment locations throughout Texas.
April 11, 2012
Federal Government Holding Up Market Participant Wire Payments to ERCOT
ERCOT said in a market notice yesterday that it has seen an increase in wires being held for review by the Office of Foreign Asset Control (OFAC), an agency of the US Department of Treasury.
April 11, 2012
National Grid NY Pulling Retail Supplier's Authority to Operate, Will Mass Transition Customers
The Brooklyn Union Gas Company d/b/a National Grid NY has notified East Coast Natural Gas Inc. that East Coast Natural Gas Inc.'s right to serve customers in the Brooklyn Union service territory will be involuntarily discontinued as of the close of business on April 30, 2012.
March 15, 2012
Briefly
Cirro Energy announced today the launch a redesigned website (www.cirroenergy.com) aimed at the company's growing consumer base. Features of the redesigned website, as well as recently introduced online services, include: • Over 140 saving energy tips • Simple set up for Autopay, Bill Alert or eBill…
March 15, 2012
Switch Holds Decline Significantly at CenterPoint, AEP Texas Central
The number of switch holds applicable to residential customers in ERCOT as part of entering into a deferred payment plan with a retail electric provider declined significantly during February, according to the latest reports filed with the PUCT.
February 21, 2012
Switch Holds Decline at Oncor, CenterPoint
January marked the first month that Oncor, CenterPoint Energy Houston Electric, and AEP Texas Central Company have seen a net decline in the total number of switch holds applicable to residential customers as part of entering into a deferred payment plan with a retail electric provider, according to…
February 20, 2012
Hudson Energy Launches New Commercial Sales Partner Portal
Hudson Energy, a Just Energy company, has launched a new portal for its Commercial Sales Partners, called Hudson Connex.
January 31, 2012
Orange & Rockland Remote Account Number Access Tool Goes Live
Customers at Orange & Rockland can now remotely look up their utility account number on occasions when they do not have their bill, facilitating the enrollment onto ESCO service when customers are marketed to outside of the home.
January 24, 2012
NYSEG, RG&E to Table Proposal for Remote Access to Customer POD IDs
New York State Electric & Gas Corporation and Rochester Gas and Electric Corporation said that they would table the proposed program to provide customers with remote access to their POD IDs, with no intention to revisit it, due a lack of interest and funding commitment by ESCOs (98-M-1343).
January 23, 2012
NYSEG and RG&E Notify Customers of Unauthorized Access to Customer Data
New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E), subsidiaries of Iberdrola USA, today began sending precautionary notifications to customers advising them of unauthorized access to customer data.
January 23, 2012
National Fuel Gas Distribution Proposes to Not Implement Remote Access to Customer Account Number at This Time
National Fuel Gas Distribution Corporation proposed to the New York PSC to not, at this time, implement a program to provide customers with real-time remote access to their utility account numbers, due to a lack of interest and funding commitment from ESCOs (98-M-1343, see 11/28 ).
January 20, 2012
N.Y. PSC to Require Greater Individual, Utility Metering of Multi-Unit Developments
The New York PSC will issue for comment proposed regulations which would require greater direct metering by the utility for individual units in multi-unit complexes.
January 13, 2012
Direct Energy Moving Corporate Office to Houston
Direct Energy announced that it will move its corporate head office to Houston, Texas.
December 20, 2011
Switch Holds Decrease at TNMP, TNC
The total number of switch holds applicable to customers as part of entering into a deferred payment plan with a retail electric provider fell at Texas-New Mexico Power and AEP Texas North Company during the month of November.
December 16, 2011
Cawley Seeks Review of Utility Charges for Historical Usage Data
As part of the Pennsylvania PUC's request for comments on the intermediate retail market workplan (see related story today) , Commissioner James Cawley has sought comment on the charges imposed on electric generation suppliers for obtaining historical usage from the utilities.
December 1, 2011
Pa. PUC to Launch New Rulemaking on Standardized Supplier Coordination Tariff
The Pennsylvania PUC will continue to work on standardizing natural gas distribution companies' (NGDC) supplier coordination tariffs, but will do so in a new rulemaking as the current rulemaking was approaching its automatic withdrawal date (L-2009-2069117).
November 28, 2011
N.Y. Remote Account Number Access Program to Move Forward at Four Utilities, With ESCO Funding
The New York PSC has accepted compliance filings from several utilities to implement programs allowing customers to remotely access their account numbers, as a mean of facilitating enrollments with ESCOs (98-M-1343).
November 22, 2011
PUCT Opens Docket to Review Reconnection Rules
The PUCT has assigned Project 39926 for a rulemaking proceeding to amend PUC Subst. R. §25.483 to review reconnection of service.
November 16, 2011
Stream Energy Customers May Pay Bills at Wal-Mart Under Exclusive Program
Stream Energy announced this morning that its customers are now able to pay their electric bill at any Wal-Mart store in Texas.