October 15, 2013
Several New York ESCOs Offering Service for 3¢/kWh
Several ESCOs in New York are currently offering residential electric service for about 3¢/kWh.
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October 14, 2013
Affiliate of Texas Retail Provider Launches Natural Gas Marketing in Northeast
North Eastern States Inc., an affiliate of Texas REP Entrust Energy, has launched natural gas service in several states.
October 11, 2013
Source Power & Gas Expands Residential Sales Channels
Source Power and Gas LLC announced that it has expanded its residential sales channels, having launched a residential broker sales channel.
October 2, 2013
Utility Warns Customers About Door-to-Door Sales Fraud
Ohio Edison is alerting its customers about recent reports of door-to-door salespeople posing as company employees.
September 25, 2013
Briefly
Direct Energy Expands Program with Pennsylvania School District Service Agency
September 25, 2013
PSC Staff Seeks To Require Supplier to Refund Charges in Excess of SOS Rate; Transfer Some Customers to Other Suppliers; Proposes $3.3 Million Fine
Staff of the Maryland PSC have proposed that Starion Energy PA, Inc. should be required to refund to customers any charges in excess of Standard Offer Service rates, and also proposed a $3.37 million civil penalty, for various violations alleged by Staff.
September 17, 2013
TXU Launches Refer-a-Friend Program with Unlimited Earning Potential
TXU Energy has launched a new referral program which does not limit the amount paid to the referring customer.
September 16, 2013
Dominion Retail Launches Direct Mail Campaign with New Electric, Gas Offers in New Jersey
Dominion Retail d/b/a Dominion Energy Solutions has launched new electric and natural gas supply offers for customers at PSE&G in New Jersey
September 13, 2013
Connecticut Legislators Question Need for Retail Auction, Stress Need for Proposal to Originate at Energy Committee, Not Budget Process
Several Connecticut legislators, addressing the National Energy Marketers Association Connecticut Policy Leadership Roundtable, expressed skepticism about a retail auction of electric default service customers, and said that addressing the auction through the budget process, rather than the Energy &…
September 10, 2013
Retail Energy Group Issues Tips for Consumers on Dealing with Door-to-Door, Telesales
The American Coalition of Competitive Energy Suppliers has issued a consumer bulletin providing customers with tips to ensure they are dealing with a responsible sales representative
September 9, 2013
New York Staff Raises Concern with ESCO's Use of Term "Local," Cite to Low Complaint Rate in Marketing Materials
Staff of the New York PSC raised concerns to an ESCO regarding the ESCO's statements in its marketing materials that it was the "only" local ESCO, and regarding a citation to the ESCO's low complaint rate, in a Staff review of the ESCO's marketing materials.
September 3, 2013
Utility Warns Customers About Possible Retail Energy "Scams"
Jersey Central Power & Light (JCP&L) reminded customers on Friday, "to beware of telemarketers and door-to-door salespeople claiming to be employees of JCP&L or FirstEnergy."
September 3, 2013
Dominion Retail Launches New Direct Mail Campaign for Guaranteed Savings Offer
Dominion Energy Solutions is now offering a residential electric plan at Fitchburg Gas & Electric (Unitil) in Massachusetts with a rate that is guaranteed to be lower than the default service rate through May 2014.
August 27, 2013
Briefly
AEP Energy Launches New Site Optimized for Mobile Devices, Mobile Enrollments
August 26, 2013
PUC Tells Customers to Be Aware of Contract Expirations, Know Terms & Conditions
The Pennsylvania Public Utility Commission (PUC) on Friday reminded consumers shopping for electricity to be aware of expiring electric supplier contracts and the associated terms and conditions.
August 26, 2013
IGS Energy Offers Fuel Rewards Loyalty Program to Customers
Interstate Gas Supply has joined the Fuel Rewards Network (FRN) program, which is a free loyalty program that helps its members save money on gasoline by doing the things they already do every day, like paying their utility bills.
August 15, 2013
Texas REP Promoting Free NFL Sunday Ticket, Up to $500 in Incentives
Bounce Energy is again promoting an electricity plan bundled with DirecTV service that includes free NFL Sunday Ticket.
August 9, 2013
Flash: Just Energy Net Customer Growth Down Slightly on Record Gross Additions
Just Energy saw record gross customer additions from March 31, 2013 to June 30, 2013, but net customer growth was down slightly versus the net growth seen from December 31, 2012 to March 31, 2013.
August 6, 2013
Texas REP Offering $600 Incentive for Enrollment
A Texas retail electric provider is offering customers a $600 incentive for new enrollments.
July 31, 2013
Retail Supplier AEP Energy Teams With Columbus Dispatch in New Energy Marketing Program
Retail supplier AEP Energy announced that it has entered into a special partnership with The Columbus Dispatch to offer Central Ohioans a chance to win "Free Electricity for a Year."
July 25, 2013
Briefly
75% of TXU Customer Service Interactions Occurring Through Self-Service, Electronic Channels
July 24, 2013
Briefly
First in EnergyChoiceMatters.com: PPL EnergyPlus Expands Residential Service to Penelec
July 22, 2013
Public Power Group Raises Concern Over Retail Supplier's Name
The American Public Power Association, a trade association of municipal utilities, has sent a letter to the District of Columbia PSC concerning confusion it encounters from customers of retail supplier Public Power, LLC.
July 22, 2013
Duke Energy Retail Offering Online Comparison of Competitors' Rates
Duke Energy Retail Sales has begun offering through its website a comparison of competitors' retail electric rates.
July 11, 2013
Direct Energy Launches Residential Service in New Territory
Direct Energy recently began offering residential natural gas service at Nicor Gas in Illinois.