March 14, 2014
Georgia PSC Forms Working Group on AGL Interruptible Tariff Revisions
The Georgia PSC has established a working group on proposed interruptible tariff revisions at Atlanta Gas Light.
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March 12, 2014
Retail Supplier Asks PUC To Order Utilities To Cease Use of Separate "Customer Number" for Enrollments in Addition to Account Number
Ethical Electric, Inc. has asked the Pennsylvania PUC to require the FirstEnergy electric distribution companies, "to eliminate the use of the duplicitous [sic] and burdensome 'customer number' and instead use only the customer's account number for EGS enrollment."
March 10, 2014
D.C. PSC Rules on Offset to Pepco POR Discount Rate
The District of Columbia PSC has approved Pepco's purchase of receivables discount rates as filed in September, which excluded any offset resulting from late payment revenues paid by competitive supply customers.
February 26, 2014
Black Tuesday: New York Adds Recourse to Purchase of Receivables; Will Adopt ESCO-Specific Discounts
The New York PSC has added a measure of recourse to its electric and natural gas purchase of receivables programs.
February 25, 2014
Report: Texas Electric Complaints Down, But REP "Violations" Up in 2013
A report from Regulatory Compliance Services says that the total volume of electric complaints filed by consumers with the Public Utility Commission of Texas (PUCT) in calendar year 2013 decreased for the fifth consecutive year, but the "violation" rate increased for the third year in a row.
February 7, 2014
Pennsylvania Proposes Including Supplier Logo on Utility Bill, Shopping Information Box
The Pennsylvania PUC has issued a tentative order that would, among other things, require utility consolidated bills to include the logo of the customer's retail electric supplier.
February 3, 2014
PUC Urges Customers to Review Variable Rate Contracts After Cold Snap
The Pennsylvania Public Utility Commission urged customers using a competitive supplier to review their contract as cold temperatures and high demand have driven the wholesale price of electricity higher.
February 3, 2014
PUC Orders Reduction in Utility Charges Applicable to Retail Suppliers
The New Hampshire PUC has adopted temporarily revised charges applicable to services provided by Public Service Company of New Hampshire to retail electric suppliers, to be in effect pending an incremental cost study for such charges.
January 24, 2014
Massachusetts Utility Reports Discounts for POR Program
Fitchburg Gas and Electric Light Company, d/b/a Unitil has filed with the Massachusetts DPU certain components of its proposed POR discount rate.
January 24, 2014
Retail Supplier Offering "Guaranteed Bill" Plan (Flat Monthly Charge Without True-up)
Georgia Natural Gas (SouthStar Energy Services) has begun offering a "Guaranteed Bill" natural gas plan to residential and small commercial customers at Atlanta Gas Light.
January 16, 2014
PUC Judge: "De Minimus" Overcharge by Retail Supplier Does Not Warrant Civil Penalty Sought by Customer
An initial decision from a Pennsylvania ALJ would decline to impose a civil penalty on Direct Energy for erroneously overcharging a customer by $1.93, finding that, "this de minimus amount does not rise to a violation warranting the need for a civil penalty to deter future violations."
December 16, 2013
Retail Suppliers, National Grid Agree on Start Date for Purchase of Receivables in Massachusetts
National Grid and retail suppliers have reached a consensus start date for implementing purchase of receivables in National Grid's Massachusetts electric service territories.
December 6, 2013
Regulator Adopts Assurance of Voluntary Compliance with Retail Supplier Over Contract Audit
The Ontario Energy Board has accepted an Assurance of Voluntary Compliance filed by Just Energy Ontario L.P. concerning the result of a Board Staff review of customer contracts.
December 4, 2013
Direct Energy Encourages Changes to Utility Bill Design
In comments with the Public Utilities Commission of Ohio, Direct Energy has "encourage[d]" Dayton Power & Light to adopt several changes in its bill design.
December 3, 2013
Briefly
ERCOT filed with the Public Utility Commission of Texas its report on the monthly coincident peak (4CP) Loads in the ERCOT system for the months of June, July, August and September 2013 (2013 4CP Report). The 4CP dates were June 27, July 31, August 7, and September 3. The report, including load by…
November 26, 2013
New Jersey Provides Incentives to Utilities to Keep Customers in Arrears on POR, Utility Consolidated Billing (Cease Drops to Dual Billing)
The New Jersey BPU has provided an incentive for electric and gas utilities to keep customers in arrears on utility consolidated billing, and therefore in the POR program, instead of dropping customers to dual billing, as is standard practice.
November 22, 2013
Briefly
Dynegy Receives Final Approval for Acquisition of Ameren Plants, Retail Supplier
October 22, 2013
Texas Complaint Addresses Average Pricing for Time of Use Product
A formal complaint filed with the Public Utility Commission of Texas has taken on additional significance because one of the key allegations from the customer concerns the average pricing methodology quoted in the Electricity Facts Label for a Time of Use product.
October 16, 2013
State to Review Potential for Supplier Consolidated Billing, Seeks Comment on Practice
The Connecticut Public Utilities Regulatory Authority, as part of a legislatively prescribed review, has sought stakeholder comment on the use of supplier consolidated billing by electric suppliers, and issued specific questions concerning electric suppliers' collection of supplier and distribution…
October 7, 2013
Connecticut Modifies Utility Bill Inserts Promoting Electric Choice
The Connecticut PURA has ordered Connecticut Light and Power and United Illuminating to modify the current quarterly billing inserts which promote electric choice.
September 26, 2013
Unitil Describes Mechanics of Solution to Purchase of Receivables
Fitchburg Gas and Electric Light Company, d/b/a Unitil, has updated the Massachusetts DPU on the status of purchase of receivables implementation, including a more detailed description of the mechanics to implement POR prior to a new CIS.
September 17, 2013
Reliant Launches New App
Reliant said that it has launched a new app for customers.
September 3, 2013
New Hampshire Opens Investigation of Utility, Retail Supplier Payment Hierarchy
The New Hampshire PUC has formally opened, and assigned Docket IR 13-244 to, an investigation into payment hierarchy between competitive energy suppliers and electric and natural gas distribution utilities.
August 21, 2013
Connecticut Closes Several Retail Electric Dockets
The Connecticut PURA has closed several dockets related to the retail electric market after noting that the Act prompting the dockets to be opened only included technical changes (such as updating the statute to reflect the creation of PURA), and no substantive changes to underlying policy which…
August 13, 2013
Connecticut Opens Dockets on Standard Billing Format for Retail Suppliers, Supplier Billing Components, Customer Privacy
The Connecticut PURA has opened several dockets relating to retail electric suppliers as a result of Section 10 of Public Act 13-119, An Act Concerning the Public Utilities Regulatory Authority, Whistleblower Protection, the Purchased Gas Adjustment Clause, Electric Supplier Disclosure Requirements…